DWF Employee Reviews about "paralegals"

Updated 23 Nov 2020

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3.4
64%
Recommend to a Friend
97%
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DWF CEO Nigel Knowles  (no image)
Nigel Knowles
10 Ratings
Pros
Cons
  • "Paralegals overworked with little praise, low pay, consistently criticised and management is non existent(in 14 reviews)

  • "Worse still, in a conversation with HR I was reminded that when I DO return to work that I will again be required to work long hours to meet(in 9 reviews)

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Reviews about "paralegals"

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  1. Helpful (2)

    "Ok but not great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paralegal in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at DWF full-time

    Pros

    Benefits are great, they’re really flexible in terms of hours and emergencies.

    Cons

    Paralegals overworked with little praise, low pay, consistently criticised and management is non existent.

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  2. Helpful (5)

    "Bridge to your real career - no progression"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in Liverpool, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at DWF full-time for more than a year

    Pros

    Flexible working pattern Casual clothing

    Cons

    No progression. You are going to be stuck doing the same job until you quit your job for a better opportunity or get a training contract elsewhere. You will see new faces in the office everyday because the turnover is high and the management can’t keep up with the leavers (why do you think they are leaving?) Too many cases to handle on your own Each team has its own rules and the manager is in charge, HR will just side with them without investigating or following their policy. Low salary for the work the paralegals do. The paralegals do all the work but get paid less. New systems in place every day and they want to stay in control of you, they are close to becoming micro managers.

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  3. Helpful (7)

    "Shocking"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at DWF full-time for more than 3 years

    Pros

    Work with a really nice team who are often unfortunately really unappreciated and treated like children. Nice location in Manchester City Centre.

    Cons

    Where to start... Management is absolutely shocking, there are people who are 'managing' a team of paralegals as a Senior Paralegal with no legal qualifications! The managers treat the team like school children and it has a really toxic high school environment generating within the team, mostly due to management! Management have their select favourites and it says something when you can't even go to your line manager with something confidential as its guaranteed it won't be kept confidential! Often witnessed management bullying some employee's who weren't there 'favourites' it's pathetic. HR are really unpleasant people, there is one particular woman who is really unpleasant, they bombard you even when you're going through a tough personal time with family members being ill- do HR care? Nope. You're just a number to them. Do HR care when you're ill? Nope. They almost make you feel guilty for being off ill with an illness! The firm promotes 'agile working' - well it says it does but it really doesn't. Agile working is for the select few, you have to go through HR for the flexible working request and needless to say unless you're a Partner of an Associate it's declined... Agile working isn't actually allowed in majority of teams. The firm is constantly trying to compete with the top firms and its laughable, it's so far away from the top competitors but it really thinks its the "largest legal business"... maybe ask yourself WHY it decided to float on the London Stock Exchange.. because it needs money to compete and it doesn't have any! The salary is awful. Way below average for Paralegal pay. The progression is non-existent and you're actually discouraged to progress if you're a paralegal as the firm relies on paralegals to make money! it's awful that they have people's careers in their hands and jeopardise them for their own selfish needs. Do not work here if you want to progress!!!! Poor benefits and non existent 'bonus'

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    DWF Response

    September 2, 2019Resourcing and Talent Acquisition Manager

    Thank you for taking the time to provide feedback on your experiences working with DWF. We welcome all views on the business and thoughts on where we can improve. We do value our employees and strive to manage our employees in a fair and inclusive way, we regret to read that your experience was different. To clarify our position on development, and the progression, of our people we will witness and celebrate a number of promotions that take place across every career level throughout the year. The opportunities are available and we try to ensure that we only encourage our people to pursue the next stage in their career when they are really ready. Learning & Development interventions are designed to provide the right training to get people prepared but we see people's enthusiasm, professionalism and motivation as equally important as their technical outputs.

  4. Helpful (2)

    "High school yard!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at DWF full-time for more than a year

    Pros

    The bistro serves adequate food. Ty Jones is a lovely guy!

    Cons

    There is limited progression. They are supposed to be "leading" the alternative route to qualifications yet put people down and deny them the chance to progress because that would mean they lose Paralegals. Absolutely rubbish wage, will pay you bare minimum and expect your everything. If you dont fit the "look" of DWF then you have no chance. Junior staff constantly moan about management and management can't keep any individuals confidential information confidential. All the best fee earners are running away!

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    DWF Response

    August 6, 2019Resourcing and Talent Acquisition Manager

    Thank you for taking the time to provide feedback on your experiences working with DWF. We welcome all views on the business and thoughts on where we can improve, and we will therefore flag your concerns with the relevant parties to seek to make a suitable and sustainable change. We do value our employees and regret to read that your experience is different. Please do keep an eye out for a new recognition platform we will be launching in the near future, which will allow employees to be recognised for going making a significant contribution to the business across all career levels and jurisdictions. Our local HR advisors are always available and happy to discuss any concerns you might have.

  5. Helpful (1)

    "Paralegal"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DWF full-time for more than 3 years

    Pros

    Inclusive, forward thinking firm with a supportive culture

    Cons

    The Paralegal salary is not competitive in compassion to competitors.

  6. Helpful (10)

    "Associate"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lawyer in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at DWF full-time for more than 3 years

    Pros

    The offices are based in a central location. Flexibility is very good. Ability to work from home.

    Cons

    There are so many issues. Management is absolutely terrible. The firm is in more debt than any other law firm in the country. They are delusional has to how DWF is perceived by clients, other law firms and the wider public. The firm continues to buy smaller firms with the aim to ‘gut them’. The culture is aggressive, unsupportive and many will sadly say it is ‘hostile’. The pay and perks are also average. Drop the northern mentality. You are a London law firm. Stop banging on about IT awards and improve your internal IT. Losing excellent senior partners and frankly bullying them out. Too many paralegals. The road to promotion or achieving a ‘bonus’ (ha) is not transparent. The goal posts are constantly changed. The managing partner is not in touch with reality. The targets increase every year. Lack of care on providing the best service levels and actually being good lawyers. Performance reviews down graded at the last minute to avoid having to pay a wage increase or a nominal bonus. Departments are not collegiate. Stop asking people to contribute for their Christmas dinner. Start treating your employees with respect!

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  7. Helpful (1)

    "Paralegal/Fee Earner"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DWF full-time

    Pros

    Excellent mentoring and support from some of the most talented legal minds.

    Cons

    The supportive and talented mentors we're under appreciated and overworked. No real progression for paralegals in terms of training contracts being granted externally most of the time.

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  8. Helpful (1)

    "Former Paralegal"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Litigation Paralegal in Manchester, England
    Positive Outlook

    I worked at DWF full-time for more than a year

    Pros

    Excellent reputation in its field. Friendly people and social events organised by the firm.

    Cons

    Limited scope for progression as a paralegal. The company will often hire external canditates to fill senior roles instead of promoting existing staff.

  9. "Great Career Progression"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paralegal in Leeds, England
    Recommends
    Positive Outlook

    I have been working at DWF full-time for more than a year

    Pros

    - The company are very open to recruiting their trainees from current paralegals. - Firm has specific separate application route for internal trainee applicants. - Annual salary increases and bonus system. - Modern, friendly and diverse working environment.

    Cons

    - Salary quite low for paralegals - however, worth it if you want to progress as there is scope for huge salary increases. - Can be a high pressure environment with long hours (to be expected from any top law firm).

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  10. "Paralegal"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paralegal in London, England
    Recommends
    Neutral Outlook

    I worked at DWF full-time for more than a year

    Pros

    Excellent location, good lawyers to learn from, great experience. Learned a lot.

    Cons

    Lack of progression for paralegals who wish to obtain a TC

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