Dell Technologies Technical Support Engineer Reviews

Updated 4 Aug 2020

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4.2
85%
Recommend to a Friend
100%
Approve of CEO
Dell Technologies Chairman and CEO Michael S. Dell
Michael S. Dell
23 Ratings
  1. "Perfect work life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Management is great with perfect work-life balance.

    Cons

    At this point, there are no cons.

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  2. "Engineer 1"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Gurgaon, Haryana
    Recommends

    I worked at Dell Technologies full-time for more than 3 years

    Pros

    Good Increment, HR policy, Job Security, Leave and work life balance

    Cons

    Hectic Workload, Slow Vertical Growth

    Dell Technologies Response

    July 22, 2020Candidate and Employee Experience Team

    Thank you for taking time to submit your thoughts on working at Dell. While we do have things to work on, we are glad that you've sensed our focus on providing the best possible work culture and environment for our employees. Thanks for being at Dell, and good luck with your future endeavors!


  3. "Employee Friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 5 years

    Pros

    -Work-Life Balance -Good Leadership Team -Option to choose from a wide range of LOB within the organisation based on your skill set. -Best part is the values and the culture followed within the organisation. -Opportunity to be a part in the changes made within the society as the organisation will give you the options to volunteer in many charity events.

    Cons

    Processes may change Just Like That as "Change is the only constant thing in Dell"; so I would not say it is a Con but it can be for some who are not so comfortable and agile towards the changes.

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    Dell Technologies Response

    May 22, 2020Candidate and Employee Experience Team

    Thanks for taking the time to submit your thoughts on working at Dell Technologies. We're glad that you've sensed the positive work environment, work-life balance and strong leadership that we've worked hard to make part of our culture at Dell. We appreciate everything you do for us!

  4. "5 years as tech support"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Bangalore
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dell Technologies full-time for more than 5 years

    Pros

    Work culture was pretty good.

    Cons

    Didn’t have a road map for growth. This depends from team to team. Lack of training’s to up skill within the team

  5. "Good company to work with"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Job is more secured compared to other organizations

    Cons

    This organization does not provide much benefits to the employee

  6. "Best"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell Technologies full-time for less than a year

    Pros

    Best work environment, everyone is ready to help you, best for beginners

    Cons

    They provide very less salary.

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  7. "Dell EMC Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than a year

    Pros

    You can learn alot here. They have a lot of trainings and If you are smart enough then you can learn so many technologies.

    Cons

    Nothing that I can think off.

  8. "Work expirence"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for less than a year

    Pros

    An amazing work environment

    Cons

    No proper seating arrangements for employees

  9. "Good Overall Standard"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Good growth opportunities for deserving candidates. Industry leading exposure in terms of Dell and Microsoft products.

    Cons

    Sometimes the higher management is not receptive to the challenges faced by the frontline executives.

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  10. "Awesome work place and lots to learn."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Supporting management, good leadership, takes care of the employees.

    Cons

    Nothing much to say. It's good.

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