Dell Technologies Technical Support Engineer Reviews | Glassdoor.co.in

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Dell Technologies Technical Support Engineer Reviews

Updated Jul 5, 2019

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Found 28 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
99%
Recommend to a Friend
100%
Approve of CEO
Dell Technologies CEO Michael S. Dell
Michael S. Dell
17 Ratings
  1. "Dell EMC Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than a year

    Pros

    You can learn alot here. They have a lot of trainings and If you are smart enough then you can learn so many technologies.

    Cons

    Nothing that I can think off.

    Dell Technologies2019-07-05
  2. "Work expirence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for less than a year

    Pros

    An amazing work environment

    Cons

    No proper seating arrangements for employees

    Dell Technologies2019-07-01
  3. "Good Overall Standard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Good growth opportunities for deserving candidates. Industry leading exposure in terms of Dell and Microsoft products.

    Cons

    Sometimes the higher management is not receptive to the challenges faced by the frontline executives.

    Advice to Management

    Try to alter compensation standards as per skills and not tenure.

    Dell Technologies2019-05-14
  4. "Awesome work place and lots to learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Supporting management, good leadership, takes care of the employees.

    Cons

    Nothing much to say. It's good.

    Advice to Management

    Keep up the good work

    Dell Technologies2019-04-15
  5. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer L2 in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell Technologies full-time for more than a year

    Pros

    Learning and development, Work culture is great

    Cons

    Sometimes, hard workers are unseen and opportunities are based on office politics

    Advice to Management

    Stop being partial to employees

    Dell Technologies2019-04-18
  6. "Why Dell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Gurgaon, Haryana
    Recommends

    I worked at Dell Technologies full-time for more than 3 years

    Pros

    They update your technical skills by various training programmes

    Cons

    Process of Technical support is Slow

    Dell Technologies2019-03-19
  7. "Technical Support Engineer 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer L2 in Bangalore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than a year

    Pros

    - Good ambiance and Good management - Employee friendly and survey makes sure manger works with team -Job security and compensation, also flexible shifts

    Cons

    - Process delay and requires lot of work to approve - Too much process related tasks - tough products and very difficult to understand and work - no knowledge share, very tough to understand EMC products

    Advice to Management

    - take measures to distribute product knowledge to everyone

    Dell Technologies2019-02-06
  8. "This is a good company for working as a long time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell Technologies

    Pros

    This a good company for working as a long time

    Cons

    Break issues, salary issue leave issue

    Advice to Management

    Improve above issue

    Dell Technologies2018-12-20
  9. "Great company for Technical growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bangalore

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    There are few amazing projects where you can get great exposure

    Cons

    Management should be capable of providing challenging projects for seasoned employees

    Advice to Management

    Try to understand the potential of your employees

    Dell Technologies2018-12-03
  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dell Technologies full-time for more than 3 years

    Pros

    Great culture and atmosphere to work

    Cons

    Compensation could be better as per industry standards

    Dell Technologies2018-10-18

    Dell Technologies Response

    December 3, 2018candidate and employee experience team

    Thank you for taking the time to review us. We appreciate your time.

Found 28 reviews