Diamonds Hotels & Resorts Reviews | Glassdoor.co.in

Diamonds Hotels & Resorts Reviews

Updated Jul 9, 2019

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Found 8 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
100%
Approve of CEO
Diamonds Hotels & Resorts CEO David Palmer
David Palmer
2 Ratings
  1. "Great to work where the environment is positive,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Chief Steward in Las Piñas, Rizal
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamonds Hotels & Resorts full-time for less than a year

    Pros

    Most of my colleagues are very polite and can count on.

    Cons

    There's no work and life balance.

    Advice to Management

    Keep up the good work environment..

    Diamonds Hotels & Resorts2019-06-20
  2. "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Club Agent 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Diamonds Hotels & Resorts full-time for more than 3 years

    Pros

    Opportunity to make more than your base hourly pay Holiday pay Great health benefits Travel plan

    Cons

    Continuously cut commissions No support Management is way too harsh on supervisors and dont seem to know how to run the department correctly Split days off only No room for growth as management only promotes from outside

    Advice to Management

    Fix the scheduling, we don't have to be closed on sundays and it's hard to get rest when days off are split. If you are going to be a sales department invest in sales training for your agents Promote from within Keep in mind if you want to transition to sales, you will constantly lose employees if toy keep messing with their pay. Sales people address money motivated and dont put up with that.

    Diamonds Hotels & Resorts2019-07-10
  3. "Internship Experience at Diamond Hotel Philippines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Attendant/Waiter in Ermita, Manila
    Recommends
    Neutral Outlook

    I worked at Diamonds Hotels & Resorts for less than a year

    Pros

    Free meal, Tips from guests (+++), kind and friendly colleagues and all employees

    Cons

    Uniforms are old, Lockers are old, No allowance

    Diamonds Hotels & Resorts2019-04-18
  4. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Internship in Zanzibar
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Diamonds Hotels & Resorts

    Pros

    Great team environment, great company and stunning location. nice benefits as well

    Cons

    high quantity of stress and sometimes bad communications among department

    Diamonds Hotels & Resorts2017-11-06
  5. "Disappointing, due to so much untapped potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Diamonds Hotels & Resorts

    Pros

    - Beautiful Properties - Wonderful Colleagues - Accommodation & Lodging

    Cons

    - Treatment of local staff - Senior Management of company / certain properties - Not adapting to the industry / forward-looking

    Diamonds Hotels & Resorts2017-04-03
  6. "Marketing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Diamonds Hotels & Resorts

    Pros

    Awesome management in departments. Have a really awesome comp plan for employees if you like going on vacation. The commission pay is great as well, on a high pay scale . Have understanding management who are also family oriented. It's nothing bad to say on the marketing side when it comes to management.

    Cons

    They need to be more through when making choices for employees, and making sure things are in proper place for employees, so they can do there jobs more better. All of the marketing tactics aren't that great. Really could use some tweaking. Need to pay more hourly for OPC department. We are the best internationally but yet under paid hourly. Minimum wage hourly to be exact. With the work we do we sure enough deserve better.

    Advice to Management

    Need to involve the employee more on choices of changes that need or should be made. At times just seem that the company isn't all on the same page with how, to handle things when they aren't lining up correctly. Which leaves the employee and management confuse onto what to tell the employee, due to nobody not having a clue to what's going on, when things aren't in there proper place.

    Diamonds Hotels & Resorts2015-11-06
  7. "Chief Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Accountant in Nairobi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamonds Hotels & Resorts full-time for more than 8 years

    Pros

    Planhotel is run professionally with people who have good experience in the industry.

    Cons

    Job security is the problem.

    Advice to Management

    To embrace a culture where staff are rewarded in case of retrenchment

    Diamonds Hotels & Resorts2015-07-08
  8. "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Calgary, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Diamonds Hotels & Resorts full-time for less than a year

    Pros

    The staff is fun to work with, great benifits, 10% off flights and anyone who goes with you also gets 10% off, possibility to obtain employment with west jet after you get to know the west jet employees.

    Cons

    It is very hard to get a better position at the west jet office, having to train managment when you are just an employee, knowing more then managment.

    Advice to Management

    Hire a manager/assistant who knows what there doing instead of having the other employees train them.

    Diamonds Hotels & Resorts2012-07-25
Found 8 reviews