Dojo Reviews

2.8

42% would recommend to a friend

(632 total reviews)

George Karibian and Jan Farrarons

43% approve of CEO

40% positive business outlook

Dojo has an employee rating of 2.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dojo employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

632 reviews
4.0
11 Jun 2022
Recommend
CEO approval
Business outlook

Pros

nice atmosphere good motivation and compensation it really good

Cons

hetcic but it pays report work not possible

avatar
Dojo Response
3y
Thanks for leaving us feedback, it's great that you're enjoying the atmosphere and competitive compensation at Dojo. If you’d like to share more about your experience, please email us on hr@dojo.tech and we can arrange a confidential conversation with you to get more of your thoughts.
5.0
23 Oct 2020

Good place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice till now as of no issue.

Cons

None as odf now so good.

1.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Post Jan 2025: Take everything below and throw it out the window and replace with mandatory four day a week, monitored & threat of disciplinary return to office mandate. Any scores I give are based on the new policy not previous policy Pre Jan 2025: Flexible hybrid working, Strong supportive team dynamics with Payments Platform tribe. Strong trust culture. The perfect place to work if you enjoy collaborating with others to try create the next generation of payment processing. I have never been asked to work late or for free and have had good constructive feedback from my manager

Cons

Jan 2025 they announced redundancies and a strict return to office policy of 4 days minimum. This is a trend in FAANG but have no illusion. Dojo is not a FAANG company nor will it ever be. As part of the redundancies there was no voluntary redundancy. The bundling of both redundancy and RTO is outrageous and the founders should be ashamed of themselves for ruining what was a great trusting culture. The reason for redundancies is because the founders and exec team have made poor decisions continually wasting resource, money and effort. There is no accountability for these decisions. People making these decisions ever get promoted or a wonderful golden goodbye with much praise for there efforts. The rest of the business gets cuts due to failing growth as a result of the decisions of these cuts. This is the second year in a row redundancies have happened while the business has continued to actually grow. That shows how incompetent the founders and exec are and how the lack of accountability has ruined a company that should be miles bigger and profitable than it is now. This was a company that the founders gave much lip service to being a strong close culture of inclusivity and support. Dojo has had a strong DEI initiative which I personally believe to have been a good and effective for the company. Im lucky enough to have worked with teams that were not just white middle aged men. There was no support for anyone who couldn't manage the 4 days due to family, health or personal reasons (There is an exemption form that could be requested but they made it very clear they will reject 99% of cases during the announcement). Pay increases, increases in child care support or travel support were explicitly made clear that they would not be happening. Clearly DEI was lip service and marketing rubbish from the founders. If it wasnt, there would be rolling this out these changes with support for people. This would completely have changed the perspective and saved unnecessary pain for employees. Have no illusion, this policy directly impacts the people within the DEI group. And here we are being told we should be lucky to go back to the office with an effective pay cut and seeing our children less Going forward all attendance will be tracked and disciplinary procedures will be used if you do not meet your quota. This was outlined in the documentation sent out by HR after the announcement. I am making this part of my review because I feel its important that people looking at Dojo in the future need to know how much of a rug pull was pulled by the founders. This isnt a dreamy tech company with smiles in all their recruitment videos and proud DEI foundations. In the 2024 redundancies they made clear how sad there were at having to do it and the excellent support and packages would be provided to those impacted. Not in 2025. It was a we are making redundancies and anyone left over either get into the office or resign. What happened to the company I was proud to work for

avatar
Dojo Response
1y
Thank you for taking the time to share your feedback. We are glad to hear that your Dojo experience has been flexible, collaborative, and supportive. We work hard to build a positive culture at Dojo and we are happy to hear that it has been meaningful to you. We understand the concerns you’ve raised about recent changes to Dojo’s organisation. We are proud of the achievements our teams have made over recent years, but we need to set ourselves up to continue to achieve the ambitious goals we have set for ourselves - which, regrettably, requires us to reshape our team. We strongly believe that our best work is achieved when we collaborate in person, and our office-first culture for everyone will improve communication, brainstorming, learning and connections among team members. While change is never easy, these measures were implemented to ensure Dojo’s long-term success in a highly competitive and dynamic market. We acknowledge your concerns about the potential impact of these policies on employees, particularly those within our DEI initiatives. We acknowledge your concerns about the potential impact of these policies on employees, particularly those within our DEI initiatives. This does not change our dedication to supporting employees from all backgrounds, including those with families, caregiving responsibilities, health conditions, or who are neurodivergent. We acknowledge that this transition may require adjustments for some employees, and we are working to provide support and flexibility where possible to help everyone adapt. Our goal is to create an environment where all Dojoers can thrive while fostering the collaboration and innovation that our founders believe are critical to our success. Thank you again for sharing your candid review. Feedback like yours is vital as we continue to evolve and improve as an organisation.
Viewing 1 - 3 of 632 Reviews

Glassdoor has 804 Dojo reviews submitted anonymously by Dojo employees. Read employee reviews and ratings on Glassdoor to decide if Dojo is right for you.