Dollar Bank Reviews

Updated 16 Sep 2020

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2.9
43%
Recommend to a Friend
72%
Approve of CEO
Dollar Bank President and CEO James J. McQuade
James J. McQuade
49 Ratings
Pros
Cons
  • "Low pay, passed for career advancement(in 18 reviews)

  • "If you are not a favorite of upper management the likelyhood of getting promoted is slim(in 17 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great company with good management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time

    Pros

    flexible with time, nice environment

    Cons

    less salary, delayed promotions and the graveyard shift

  2. "Had a fair experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Treasury Management Sales Officer in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    Autonomy, community bank feel, similar services as larger banks

    Cons

    Manual processes, technology lags (internally), sometimes difficult for customers to navigate, mixed message on sales goals vs reality

    Continue reading

  3. "Average"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Summer Intern in Pittsburgh, PA

    I worked at Dollar Bank full-time for less than a year

    Pros

    Average internship. Learned a lot about customer service.

    Cons

    Had interns focus on call center and customer service to back fill employees

  4. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker Supervisor in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Dollar Bank full-time for more than 3 years

    Pros

    gain experience, work life balance

    Cons

    Low pay, passed for career advancement

  5. "Cha"

    5.0
    Current Employee - Assistant Manager 

    I have been working at Dollar Bank part-time

    Pros

    Good To meet new people

    Cons

    Stand for to long of a period

  6. "Good place to learn"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker (Supervisor) in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    Training program, ease of promotion if you wanted it

    Cons

    Pay, some branches had favorites, turnover

  7. "Not terrible, not great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Administrator in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    Co-workers were great, boss was very supportive, the work was easy

    Cons

    Pay rate is low, takes a while to advance

    Continue reading
  8. Helpful (1)

    "Low pressure and low pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Pittsburgh, PA
    Recommends
    Neutral Outlook

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    Mindless job, the time passes. Cool people to work with.

    Cons

    Low pay if you don’t advance

  9. Helpful (1)

    "Overly Stressful, Low Compensation"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Banker Supervisor 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    Regular hours. 3 work events a year average. Good co-workers (if you're lucky).

    Cons

    Had to make cold calls, sometimes after hours during customers dinner time. Poor upper management. If you get a bonus it goes into your 401K only. Management will often side with the abusive customers over the branch employees. Poor technology, and even when it's upgraded it's years behind everyone else. Low pay for the amount of work you are expected to do. Pay raises with promotions are very meager. CEO that sees only what he wants to see. Forced to resume the work day even after the branch is robbed. Owed overtime pay to several current and former assistant managers and only repaid it after a court battle (and discouraged employees from taking owed money).

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  10. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Real Estate Underwriter in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    Smart individuals. Focused on work-life balance. Do things the right way.

    Cons

    Pay. Antiquated systems. Sometimes longevity takes precedent over results.

    Continue reading
Found 186 reviews