Dollar Bank "great people" Reviews | Glassdoor.co.in

Dollar Bank Employee Reviews about "great people"

Updated Sep 27, 2019

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
65%
Approve of CEO
Dollar Bank CEO James J. McQuade
James J. McQuade
39 Ratings
Pros
  • "You can meet a lot of great people at the branches(in 13 reviews)

  • "They want you to meet goals, but your job security doesn't depend on pushing naive old people into opening accounts they don't need(in 12 reviews)

Cons
  • "Dreadfully low pay which is exponentially worse if you work your way up in the company(in 15 reviews)

  • "If you are not a favorite of upper management the likelyhood of getting promoted is slim(in 15 reviews)

More Pros and Cons

Reviews about "great people"

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  1. Helpful (5)

    "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    If you work downtown you will have true bankers hours. You can meet a lot of great people at the branches. You don't have to take work home with you. The job is easy unless you move into a management role where you just get more and more piled on you without the pay you deserve.

    Cons

    Pay and benefits are laughable even with recent improvements. You will still make far under the standard pay for your position and even less if you are a woman or a person of color. They forbid you to talk about pay so you don't realize how crazy the gaps are between what people get paid. Certain branch managers do whatever they want based on who they are close with in branch support and upper management. There are... branch managers who are employed by Dollar Bank who are blatantly racist, sexist, incompetent, verbally abusive to employees and drive away a large amount of employees however continually get promoted based on who they know. Branch Support will act like they want to listen to your concerns but will never do anything about it. They will leave your branch incredibly understaffed and expect you to just deal with it. Forget taking lunches, you are expected to just eat behind the teller line or not at all. HR Dept claims they don't even have to give you a lunch. The amount of turnover is insane. Every assistant manager I met absolutely hated their job and felt overwhelmed and taken advantage of. Dollar Bank is a boys club, forget about real advancement if you are a woman.

    Show More

    Advice to Management

    You need to heavily restructure the bank in regards to management and branch support. Pay people what they deserve. Don't treat women like lesser humans and quit employing people who you know are harassing their employees and we all know you know exactly who those people are. You should be ashamed of yourselves.

    Dollar Bank2018-10-18
  2. Helpful (1)

    "Great Place to work if you don't mind a low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    The employees are generally great people. The hours are decent. The location is good.

    Cons

    No flexibility with schedules. No opportunity to work from home. The pay is about half of what other banks pay for the same positions. The benefits are questionable. The insurance plan isn't competitive. The vacation time is okay.

    Advice to Management

    If you want employees to stay you need to become more competitive with pay, schedule flexibility, and benefits. There is really nothing unique about Dollar Bank that makes people want to stay.

    Dollar Bank2017-09-10
  3. Helpful (3)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Loyal and Caring Atmosphere, Great People,

    Cons

    Technology continues to lag behind many other companies in the banking industry and business in general.

    Dollar Bank2017-08-19
  4. Helpful (5)

    "Less money more problems ...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time

    Pros

    Training is ok. Company events are fun. employees are great people. Laid back. Gym reimbursement. Branch Support is good, if they like you.

    Cons

    Challenging to move up internally. If you do get promoted you're paid significantly less than someone with less experience externally... Which causes massive turnover. A lot of unnecessary paperwork. Pay is SO LOW compared to other banks and companies its worth getting the experience and leaving. Pension is frozen. Upper management need to start investing more in the younger employees rather than catering to the... people retiring in the next 5 years. Very old minded. No set amount of sick days or personal days.... Upper Management gets bonuses that are ridiculously high. Doesn't add up. You have to do a lot of kissing butt to get anywhere in this place. If one upper management person doesn't like you.... Goodluck with your career. Very political. If you're a woman..... GOODLUCK.

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    Advice to Management

    Need to look to pay your employees more for their service. Try implementing a program to reward people for not calling off ($$$$).

    Dollar Bank2016-09-13
  5. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Mortgage Administrator in Coal Center, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Bank for less than a year

    Pros

    Benefits, Great people, Work-life Balance (overtime isn't really a thing and it's a bank so you get tons of holidays off)

    Cons

    Low pay vs. competitors Employees either love it or hate it there's not a lot of inbetween

    Advice to Management

    Start paying your employees, especially entry level something they can actually work with. We think about leaving because the pay kind of sucks.

    Dollar Bank2016-05-11
  6. Helpful (1)

    "Great training, coworkers, benefits and upper management. Pay is just not there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank

    Pros

    Strong benefits whether it is tuition reimbursement to medical. Great work environment and great people.

    Cons

    Pay is overall low compared to other banks In area.

    Advice to Management

    Keep doing what you are doing

    Dollar Bank2015-03-09
  7. Helpful (2)

    "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank

    Pros

    Low stress, great people, fairly easy job, company parties, flexible hours and happy hours

    Cons

    Low pay, no bonuses, no sales incentives, upper management is clueless as to what they are doing. Branch support is basically the "boys" club. If you're a woman... Goodluck trying to move up high with the company. Lots of gossip.

    Advice to Management

    Provide incentives to employees

    Dollar Bank2014-11-03
  8. "Good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time for more than 8 years

    Pros

    Great people, understanding management, great culture of stability and customer service, ability to work without being micro-managed.

    Cons

    Lack of communication between departments at times, some processes are unclear. Difficult to advance at branch level.

    Advice to Management

    Utilize the talents of existing staff before looking outside.

    Dollar Bank2014-06-20
  9. Helpful (1)

    "Great starter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Dollar Bank full-time

    Pros

    Many great people are leaving...witch is changing the dynamics of the company... if it's not broke don't fix it

    Cons

    No training.... Old systems..... slow service

    Dollar Bank2014-01-04
  10. Helpful (1)

    "Nice place to work with a family atmosphere which they try to use to make up for the lack in salary competitiveness."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Auditor in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    Good work life balance and great people to work with.

    Cons

    Salary competitiveness to similar positions at other banks is low.

    Advice to Management

    Find a way to be increase salaries and retain experienced employees.

    Dollar Bank2013-12-13
Found 168 reviews