Dollar Bank "job security" Reviews | Glassdoor.co.in

Dollar Bank Employee Reviews about "job security"

Updated Sep 17, 2019

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Found 168 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
73%
Approve of CEO
Dollar Bank CEO James J. McQuade
James J. McQuade
39 Ratings
Pros
  • "You can meet a lot of great people at the branches(in 13 reviews)

  • "Good job security, if you are under 50 you are considered a "youngster"(in 13 reviews)

Cons
  • "Dreadfully low pay which is exponentially worse if you work your way up in the company(in 15 reviews)

  • "If you are not a favorite of upper management the likelyhood of getting promoted is slim(in 15 reviews)

More Pros and Cons

Reviews about "job security"

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  1. Helpful (4)

    "What year is it?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Approves of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    -Everybody at Dollar Bank is exceedingly nice and friendly--they really take their customer service value seriously at the internal level -Great benefits and holidays -Guaranteed job security for those who want to work at the same place for a ridiculously long time -Emphasis on employee drinking-oriented events/great dinner parties -There's room to grow professionally and move around to different departments, if desired -The company contributes a lot to the Pittsburgh arts and culture scene which has made a significant local impact

    Cons

    -Antiquated technology -Over-emphasis on phone communication (could really use a direct messaging service) -Very old fashioned, chivalrous door-holding culture -Extremely formal work environment at corporate level (they JUST took away the mandatory hosiery rule for women) -Pay could be higher, even for Pittsburgh/Cleveland cost of living

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    Dollar Bank2016-08-26
  2. Helpful (3)

    "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dollar Bank

    Pros

    You receive 10 bank holidays which is a plus since you have to use 5 vacation days consecutively. Good job security

    Cons

    The pay is lousy! For the amount of work and bullcrap you deal with, employees deserve more. Working here feels like you're in highschool. Promotion are a joke and are given to people with seniority and not the ones who actually deserve it.

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    Dollar Bank2016-06-10
  3. Helpful (3)

    "Great work environment, less than ideal salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Pittsburgh, PA
    Recommends
    Positive Outlook

    I worked at Dollar Bank full-time for more than a year

    Pros

    The training and support are extensive. The managers and back offices want you to be knowledgeable and successful. If I had a question, someone would find the answer. Dollar Bank always had my back. They want you to meet goals, but your job security doesn't depend on pushing naive old people into opening accounts they don't need. Dollar Bank says they put customer service first, and this is entirely true.

    Cons

    The only two significant drawbacks were the hours and the pay. When I was hired, I was promised two Saturdays off a month, and that almost never happened. I believe I had a streak of ten Saturdays I worked in a row. The pay, although not dependent on commission, is not enough compensation for the responsibilities you are likely to have.

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    Dollar Bank2016-03-10
  4. Helpful (2)

    "Dollar Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Dollar Bank full-time for more than 5 years

    Pros

    Good company to work for. Great job security and not overly aggressive goals.

    Cons

    It doesn't matter how long you have worked there or the promotions you may get..the pay is just awful!

    Dollar Bank2016-02-04
  5. Helpful (3)

    "Assistant Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time

    Pros

    Fellow employees are friendly, people work as a team and care for each other. No sales pressure, so it is more of a relaxed environment, even though there are still goals to be met. The rates and products the bank offers are very good so it helps when dealing with customers to meet your goals. Stable company, no risk of buy outs or mergers, there is job security.

    Cons

    Computer system is out dated, many simple requests can't be done in branch because of that and a central department needs called. More busy work than there needs to be, an updated computer system and allowing the branch staff more responsibility will make their jobs easier and make the customer experience way better. A customer shouldn't have to wait a week to get a statement for example, the branch should be able to print it on the spot. Since there is no commission or bonus structure, the pay is lower than what you can get at other banks.

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    Dollar Bank2015-04-29
  6. Helpful (1)

    "Great training, but not realistic when put into practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Pittsburgh, PA
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time

    Pros

    Dollar Bank is an excellent bank to get your foot in the door, learning the ins and out of banking and excellent job security. The bank has never laid anyone off, which is a huge bonus along with the fact the pressure is less since it is a mutual bank. Also, the training and benefits are excellent along getting to know many people in the bank since it is a smaller bank.

    Cons

    There are opportunity advancements, but Dollar Bank seems behind the times with outdated management styles. Individual thought seems discouraged here along with giving employees a sense of autonomy. Essentially, there are too many chiefs and not Indians to put it best. Employees seem to be closely watched by both branch and upper management. Training is excellent but not realistic when put into practice and often rushed far too often.

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    Dollar Bank2014-07-09
  7. "Good work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time for more than 10 years

    Pros

    Great hours if you do not work in the branches. Benefits are good. Having 10 bank holidays off a year is fantastic BUT they consider that part of your "vacation" time. They have never laid anyone off so job security is definitely solid!

    Cons

    Pay is below industry averages. Opportunities for advancement are not plentiful. It is a very old-fashioned (read: not progressive) environment.

    Dollar Bank2013-09-19
  8. Helpful (1)

    "It is a great place dot learn and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time for more than 5 years

    Pros

    There is job security. The benefits are great. The company focuses more on customer service than pushing products. Dollar bank has great reputation in the financial industry. Intense training classes.

    Cons

    There are no bonus incentives and the salary is lower than what you would find at a larger institution. The training program is run by one person who lacks in emotional intelligence and gets caught up in petty gossip.

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    Dollar Bank2012-12-30
  9. Helpful (1)

    "Good environment with friendly coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Assistant in
    Recommends
    Approves of CEO

    I have been working at Dollar Bank

    Pros

    It's a great company to work for, everyone is always very nice and welcoming. Job security is great here and they have been around for a long time. There is always room for promotion and they help you to get where you would like to be. They have a lot of great benefits and the hours that you work are also a bonus and banks are closed for most holidays so it is extra paid days off! Also, I love that they are very focused on customer service rather than strictly on the amount of business.

    Cons

    I wish that I made more money there but I understand there is give and take with every job and other banks that pay more have rediculous and strict goals for their employees that can lead to termination if not met.

    Dollar Bank2012-01-24
  10. Helpful (1)

    "Customers often say, "Wow, thats a big monitor," or, "you don't have flat screens?""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Branch Manager in Pittsburgh, PA
    Recommends
    Approves of CEO

    I have been working at Dollar Bank

    Pros

    Conservative, very stable, good job security, great co workers on branch level, fantastic training program, less pressure to hit goals compared to other institutions.

    Cons

    low pay, low pay, low pay, low pay, low pay low pay, low pay low pay, low pay, computer system and crt monitors are embarrassingly ancient.

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    Dollar Bank2011-05-30
Found 168 reviews