Dollar Bank "low pay" Reviews | Glassdoor.co.in

Dollar Bank Employee Reviews about "low pay"

Updated Sep 27, 2019

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
65%
Approve of CEO
Dollar Bank CEO James J. McQuade
James J. McQuade
39 Ratings
Pros
  • "You can meet a lot of great people at the branches(in 13 reviews)

  • "They want you to meet goals, but your job security doesn't depend on pushing naive old people into opening accounts they don't need(in 12 reviews)

Cons
  • "Dreadfully low pay which is exponentially worse if you work your way up in the company(in 15 reviews)

  • "If you are not a favorite of upper management the likelyhood of getting promoted is slim(in 15 reviews)

More Pros and Cons

Reviews about "low pay"

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  1. Helpful (2)

    "DB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time for more than a year

    Pros

    Overall, really nice people Bank really does want to help customers—do things for right reasons

    Cons

    Department silos Need to get with the times—too old fashioned in thinking Low pay

    Advice to Management

    Increase pay Increase branch staffing More Senior management interaction with employees

    Dollar Bank2018-10-27
  2. Helpful (8)

    "A once great place to work has taken a huge fall from grace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Bank full-time for more than 8 years

    Pros

    The people and the camaraderie and the events that are held consistently to keep those internal relationships going, health benefits, vacation policy.

    Cons

    Dreadfully low pay which is exponentially worse if you work your way up in the company. That’s not a typo. Employees who work their way are awarded thousands less than their peers brought in from the outside with similar or less experience. Management has adapted a new sales culture never before pushed at Dollar Bank. A once customer-driven bank is now nothing more than a cheap mini clone of Wells Fargo—foaming at... the mouth for more numbers and cross-selling of ancillary products with ZERO reward for employees who excel, except for faster promotions for those who excel and pay no attention to ethics. Dollar Bank wants to be a player with the bigger banks and finance companies but refuses to pay their employees a proper wage for performing as such. No one works on commission, meaning you’re compensated no more regardless of production volume, but management still expects aggressive and unreasonable sales goals. I was once excited about the idea of spending my career there, but this once-respected regional employer stopped practicing what they preached.

    Show More

    Advice to Management

    Clean house at the regional management level, re-look at your values, and compensate your employees

    Dollar Bank2018-05-29
  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Dollar Bank full-time

    Pros

    Great work/life balance Management is behind on work

    Cons

    Low pay and not that much of a raise

    Dollar Bank2017-03-15
  4. Helpful (2)

    "Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    The organization truly cares about customer and customer satisfaction.

    Cons

    Low pay compared to other banks, due to being mutual. Not a lot of room for advancement. Old Technology.

    Dollar Bank2017-02-02
  5. Helpful (8)

    "Served it's purpose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than 8 years

    Pros

    Able to get management experience without a college degree. Somewhat flexible hrs if you are the one making the schedule. Good benefits.

    Cons

    Extremely low pay. New hires get at least 5k more than promoted employees get. You can get atleast 10k more for same position at another bank. Ancient equipment that always goes down. If they want you out they will find a way to get you out. They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management. They have no specific HR policies or procedures where... employees can view them. They make them up on the fly as to whether or not they agree with your reasoning. It says in employee handbook each position is given a payscale and grade but when you ask them about it, they will tell you they don't have one and you're in the middle of the road to make you think your making a decent wage. You are not. If you are trying to be a branch manager just know that you will be a glorified sales person. Assistant branch manager you are truly the branch manager but they are taking advantage of you by giving you title of assistant mgr so they can pay you less. You are really doing all the work. Same with the lead teller, you are doing all the work of asst. manager but getting paid less because they give you title of lead teller.

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    Advice to Management

    It doesn't matter they know it all.

    Dollar Bank2017-01-07
  6. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    Former Employee - Lead Teller Supervisor in Sewickley, PA

    I worked at Dollar Bank full-time for less than a year

    Pros

    Training is excellent and co-workers are willing to help.

    Cons

    Low pay grade and often short staffed. High turn over

    Dollar Bank2016-11-15
  7. Helpful (2)

    "Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time for more than 10 years

    Pros

    Great training program, Coaching to meet potential, Advancement opportunities, Customer service focus, Benefits

    Cons

    Relatively low pay, Extended hours at some branch offices, Employee turnover,

    Advice to Management

    Increase employee incentives to encourage quality employees to stay.

    Dollar Bank2016-08-23
  8. Helpful (2)

    "Needs some TLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parma Heights, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time for more than a year

    Pros

    Great team atmosphere. Opportunity for advancement.

    Cons

    Low pay. Unorganized. Overwhelming amount of task oriented work. Operating issues with programs and equipment due to everything being so OLD. SLOWWWW computers. Terrible marketing.

    Advice to Management

    Hold all team members to the same standards.

    Dollar Bank2016-05-19
  9. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Mortgage Administrator in Coal Center, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Bank for less than a year

    Pros

    Benefits, Great people, Work-life Balance (overtime isn't really a thing and it's a bank so you get tons of holidays off)

    Cons

    Low pay vs. competitors Employees either love it or hate it there's not a lot of inbetween

    Advice to Management

    Start paying your employees, especially entry level something they can actually work with. We think about leaving because the pay kind of sucks.

    Dollar Bank2016-05-11
  10. Helpful (2)

    "Okay to start"

    StarStarStarStarStar
     

    I have been working at Dollar Bank

    Pros

    Small bank, opportunity for advancement, nice 401k matching, tuition reimbursement, great bank to get your foot in the door and gain knowledge. Since pay isn't great, they are willing to give you a chance- where other banks may be able to pick from the best of the best

    Cons

    Low pay- especially in comparison to other banks in the area, low raises, small bank so there are not many positions to be promoted to

    Dollar Bank2016-03-24
Found 168 reviews