Dollar Bank "upper management" Reviews | Glassdoor.co.in

Dollar Bank Employee Reviews about "upper management"

Updated Jul 4, 2019

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Found 165 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
66%
Approve of CEO
Dollar Bank CEO James J. McQuade
James J. McQuade
40 Ratings
Pros
  • "You can meet a lot of great people at the branches(in 13 reviews)

  • "Good job security, if you are under 50 you are considered a "youngster"(in 13 reviews)

Cons
  • "Dreadfully low pay which is exponentially worse if you work your way up in the company(in 15 reviews)

  • "If you are not a favorite of upper management the likelyhood of getting promoted is slim(in 15 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (1)

    "Feel at home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time for more than 5 years

    Pros

    It is nice working for a company that appreciates your efforts. Very thorough training program conducted by knowledgeable trainers. Upper management is very approachable; they take an interest in you as a person, not just an employee. Excellent back office support. Promote from within. Several social events each year. Improved vacation policy and 401k program in last year. Benefits include vacation and sick days, health,...

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    Cons

    No place is perfect, but no issues that workers everywhere don't complain about!

    Advice to Management

    Continue to review and improve benefits, systems, etc. There's been a big improvement in my time with the bank; look forward to what the future holds!

    Dollar Bank2018-10-17
  2. Helpful (3)

    "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Bank full-time for more than 3 years

    Pros

    If you work downtown you will have true bankers hours. You can meet a lot of great people at the branches. You don't have to take work home with you. The job is easy unless you move into a management role where you just get more and more piled on you without the pay you deserve.

    Cons

    Pay and benefits are laughable even with recent improvements. You will still make far under the standard pay for your position and even less if you are a woman or a person of color. They forbid you to talk about pay so you don't realize how crazy the gaps are between what people get paid. Certain branch managers do whatever they want based on who they are close with in branch support and upper...

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    Advice to Management

    You need to heavily restructure the bank in regards to management and branch support. Pay people what they deserve. Don't treat women like lesser humans and quit employing people who you know are harassing their employees and we all know you know exactly who those people are. You should be ashamed of yourselves.

    Dollar Bank2018-10-18
  3. Helpful (1)

    "Even when you excel, favoritism will tear you down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    1. Corporate experience 2. Relationship building

    Cons

    1 Pay 2. Favoritism 2. Upper management

    Advice to Management

    Don’t be racist, and have respect for everyone. Promote those who deserve it

    Dollar Bank2018-06-08
  4. "Management does not encourage advancement, unless you’re a favorite."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSS in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    It is not hard to meet the goals that are put in place for this position. Work hours are ok.

    Cons

    Meeting numbers doesn’t guarantee advancement or raises. If you are not a favorite of upper management the likelyhood of getting promoted is slim.

    Dollar Bank2018-05-14
  5. Helpful (8)

    "The beginning of Micromanaging...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Great employees, fun holiday company party, vacation time is decent, 2 personal days added. 401k is not bad recently revamped. Discounts on mortgages is a nice benefit.

    Cons

    Used to be an awesome place to work up until Upper management has changed for the worse. They are trying to be like the “bigger” banks even though they state they never would be. Culture has changed. Not like it used to be. Lots of turnover- STILL they don’t pay well even with added pressures. How do they expect to keep loyal/great employees? Upper...

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    Advice to Management

    Reward employees who never take a sick day from work. An award for attendance should be given or paid out. Work from home opportunities need to be in the future. Quit taking advantage of your solid employees thinking they are “loyal”... they are bound to leave from not feeling appreciated.

    Dollar Bank2017-12-07
  6. Helpful (8)

    "Served it's purpose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than 8 years

    Pros

    Able to get management experience without a college degree. Somewhat flexible hrs if you are the one making the schedule. Good benefits.

    Cons

    Extremely low pay. New hires get at least 5k more than promoted employees get. You can get atleast 10k more for same position at another bank. Ancient equipment that always goes down. If they want you out they will find a way to get you out. They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management. They have no specific...

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    Advice to Management

    It doesn't matter they know it all.

    Dollar Bank2017-01-07
  7. Helpful (5)

    "Less money more problems ...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time

    Pros

    Training is ok. Company events are fun. employees are great people. Laid back. Gym reimbursement. Branch Support is good, if they like you.

    Cons

    Challenging to move up internally. If you do get promoted you're paid significantly less than someone with less experience externally... Which causes massive turnover. A lot of unnecessary paperwork. Pay is SO LOW compared to other banks and companies its worth getting the experience and leaving. Pension is frozen. Upper management need to start investing more in the younger...

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    Advice to Management

    Need to look to pay your employees more for their service. Try implementing a program to reward people for not calling off ($$$$).

    Dollar Bank2016-09-13
  8. Helpful (1)

    "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time for more than a year

    Pros

    Training is nice, there's are various classes that Dollar Bank has to equip you to service customers the Dollar Bank way. Total there are about 10 classes give or take you will be apart of.

    Cons

    I'm not sure where to begin so I'll just let my heart lead me along and I hope this information helps someone. First, technology is extremely old, so ultimately u have more work to do (paperwork) than necessary. Second, hours are not great when you've been placed at a branch that has extended drive thur hours( which is pretty much everyone) so for example Monday-Friday the drive thur closes at 7:00 so be prepared to...

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    Advice to Management

    You employees are your greatest asset. Treat them as such. My suggestion would be have upper management take on a few crash courses of leadership, as well as ethics and how to treat your staff. It starts with the foundation and once you've built a solid foundation you can begin to fix the other many issues within this organization.

    Dollar Bank2016-09-21
  9. Helpful (1)

    "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dollar Bank full-time

    Pros

    Good bank to work for. Seemed like they cared as a business about employees

    Cons

    Some employees that worked for the bank were extremely rude in upper management.

    Advice to Management

    Listen to your employees and stop the harassment in workplace

    Dollar Bank2016-07-19
  10. Helpful (2)

    "Good people, apathetic and preoccupied upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank

    Pros

    Good people to work with, everyone gets along. Company likes to hire and promote from within.

    Cons

    High turnover, upper management is preoccupied with high value clients to the point that you don't have the tools to adequately assist normal clients and do the job correctly.

    Dollar Bank2015-09-27
Found 165 reviews