Cover image for DoorDash
Logo

DoorDash

Engaged Employer

DoorDash

Add a Review

DoorDash Employee Reviews about "low base pay"

Updated 29 Nov 2023

Verify your email to use filters. Having problems? Resend email
Found 3,426 of over 14T reviews
3.7
69% Recommend to a Friend
DoorDash CEO Tony Xu
66% Approve of CEO

Found 462 of over 14T reviews

3.7
69%
Recommend to a Friend
66%
Approve of CEO
DoorDash CEO Tony Xu
Tony Xu
1,399 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "You can earn good money but you must be contentious of the runs you take and the distance.(in 834 reviews)
  • "Flexible hours and can work from anywhere as long as you have your phone with you(in 701 reviews)
  • "After 1.5 years of working for Doordash the only good thing is the flexible schedule and it ends there.(in 563 reviews)
  • "Easy and flexible schedule.(in 382 reviews)
  • "Own boss not very ma y more(in 185 reviews)
Cons
  • "Pay is low and Doordash does not help effectively with a lot of issues drivers run into on a daily basis(in 915 reviews)
  • "The base pay is low and it can be difficult to find open shifts within bigger cities.(in 219 reviews)
  • "And lastly theres no insurance or benefits and an injury or vehicle failure could place you in a bad situation.(in 179 reviews)
  • "Bad management and messy organization(in 73 reviews)
  • "How do you expect me to find a parking spot on a busy day probably like 2(in 35 reviews)

Reviews about "low base pay"

Return to all Reviews
462
    1. 3.0
      29 Jul 2022
      Door Dash Driver
      Current Contractor
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job with immediate money

      Cons

      Base pay is pretty low and you have to be careful that the orders you accept are worth the gas

      1. 2.0
        5 Mar 2022
        Server/Waitress
        Current Contractor
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Choose when you want to work

        Cons

        Base pay is super low and you get screwed out of money way too much.

      2. Join the DoorDash team
        See Our Latest Jobs
        1. 4.0
          11 Dec 2020
          Dasher (Driver)
          Former Contractor
          Richmond, VA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          This is a great way to make fast cash!

          Cons

          The base pay is low and it can be difficult to find open shifts within bigger cities.

          1. 1.0
            23 Feb 2019
            Anonymous Freelancer
            Current Freelancer, more than 1 year
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexible schedule sign on

            Cons

            Doordash is just another sleazy gig economy company that abuses and takes advantage of the people who work for it. Like most of these companies there is little to no on-boarding support when you are hired. Their support center is of course located in the Philippines. The customer service is nice enough but more often than not they wouldn't know how to turn a doorknob even if you held their hand. Their app has all assorted bugs and many actions in the app are not intuitive. When there are app issues and there frequently are, that is reflected back to the “Dasher” in your individual ratings. They set their drivers up to fail from the get go. For example, the app will send you a delivery request. Frequently the pick up or delivery time has either passed or is due within the next few minutes. Unless you can hail the star ship enterprise for beaming transport the order will automatically be late and of course that reflects back to your individual ratings. At this point I do not focus on ratings and I would suggest you don’t either. There is a little blurb on the app that goes something like, “customers tip better if you double check for ….”. The customers might tip better but those tips are often used to pay you your base delivery rate. So basically, Doordash steals your tips to pay you their promised base. The breakdown they provide is never detailed to show you individual tips with delivery fee per trip. They intentionally muddy the waters so as to hide their deceptive practices. They are very sneaky and underhanded. The company is now valued at 7 Billion dollars. Yes. Your tips in action …. The Founder and CEO, Tony Xi, grew up working in his parent’s restaurant and should be familiar with the working persons struggle to make ends meet and its work force should not have to worry about its tips being stolen. Yes, it surely is a disgrace. If you do decide to dash for these people let it only be a side gig and move on to something else as soon as possible. Between all the wear and tear on your car and the gas it just is not worth it in the long run.

            3
            1. 3.0
              13 Dec 2022
              Anonymous Contractor
              Current Contractor
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible schedule, Good app, quick pay

              Cons

              Often times not very good base pay to make up for gas spent and miles driven

              1. 3.0
                22 Feb 2023
                Anonymous Contractor
                Current Contractor, more than 3 years
                Lawrenceville, GA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Flexible hours Self-motivated Light work

                Cons

                Low base pay Tips are the bulk of the money made Tough on your personal vehicle

                1. 3.0
                  21 Aug 2022
                  Anonymous Contractor
                  Current Contractor, more than 1 year
                  College Station, TX
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good side hustle to make some extra cash.

                  Cons

                  DoorDash base pay is very low and you only make decent money if you receive orders that tip well. They want you to accept low paying orders that are far away.

                  1. 3.0
                    16 May 2022
                    Anonymous Contractor
                    Current Contractor
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    -Ability to make your own schedule -No penalty for ending scheduled shifts early -Minimum performance requirements (delivery completion rate, etc.) are more than reasonable -No minimum acceptance rate, i.e. no upper limit to how many order offers you can decline -Most work time is spent alone in your car with no managerial oversight

                    Cons

                    -Unreliable as a primary source of income -Only feasible during peak hours (lunch/dinner) -Starting base pay for any given offer is absurdly low and does not increase until multiple Dashers decline it -Deliveries frequently pay out at a higher amount upon completion than the amount they were initially offered at, so higher-paying offers frequently blend in with lower-paying ones, making it difficult to know which ones are actually worth accepting and which aren't -Over the years, updates to the platform have generally made good offers more difficult to come by (lower base pay, increased obfuscation of real payout amounts) -No compensation for gas or vehicle maintenance -No tax withholding, and meager support during tax season (they printed the wrong city on my tax forms and did not respond to requests to fix it)

                    1. 4.0
                      24 Nov 2022
                      Anonymous Contractor
                      Current Contractor
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      I can dash whenever I want for as long as I want so long as it stays busy

                      Cons

                      Base pay is pretty low and especially if you don't get tipped and it takes you longer then usual time to deliver an order

                      1. 5.0
                        4 Jun 2022
                        Anonymous Contractor
                        Current Contractor
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Getting to choose when you can/want to work.

                        Cons

                        Base pay is not the greatest for some of the distances that you have to drive.

                      Viewing 1 - 10 of 462 Reviews
                      </>Embed

                      Popular Careers with DoorDash Job Seekers

                      JobsSalariesInterviews

                      Want the inside scoop on your own company?

                      Join your Company Bowl™ for anonymous work chats.

                      Glassdoor has 14,426 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.