Duke Clinical Research Institute Manager Reviews | Glassdoor.co.in

Duke Clinical Research Institute Manager Reviews

Updated Jun 3, 2019

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Found 10 reviews

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Duke Clinical Research Institute CEO Lesley Curtis, PhD
Lesley Curtis, PhD
2 Ratings
  1. Helpful (5)

    "Strategy is Non existent, but they constantly talk about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Operations Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    DCRI permanent Full time employees receive Duke University pay & benefits. Which are great in many ways (403B plan, Insurance options), BAD in many others.. Work life balance is good for some, horrible for others.

    Cons

    Duke Health has become too big for any strategy to work for most departments, Duke School of Medicine, (SOM) of which DCRI is a part, is in debt and failing to retain the best professors or residents. Not to mention the huge negative press for many research fraud cases and just general mismanagement. DCRI has lost their magic pitches and pipeline of studies. SOM Faculty members at DCRI who run studies have a huge... proclivity for picking favorites, and totally ignoring the careers of some who work longest hours. High level and expensive degrees MATTER here, so if you have one, apply and stay for a few years to get Duke on your resume--then leave for high dollars and great career future. Duke is SLOW to promote and very stingy with salaries, unless you are someone's son, daughter or other family member.

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    Advice to Management

    Cut your losses, since you just made that HUGE layoff last week, over 20% of your full time workforce~ WOW ! hope you all make it better, because CROs are killing you in the biz world !! Stop the nepotism ! makes you look bad and old fashioned to say the least. and No Lesley, no need to respond to this message. Bye.

    Duke Clinical Research Institute2019-06-04

    Duke Clinical Research Institute Response

    June 5, 2019Sr. Writer and Content Strategist

    Thank you for your input. The DCRI recently launched a strategic planning effort in response to changes occurring across the clinical research industry. Among other transformative measures, this planning determined that the DCRI needed to reduce its staff to align the size of its ...

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  2. Helpful (6)

    "Not a shadow of what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    Great benefits, work life balance, respectful environment

    Cons

    Poor employees have been allowed to languish for years and it is impossible to get rid of them no matter how bad they are. The good people have left or are leaving due to carrying the dead weight plus little support from management. Arrogant, unethical executive leadership have run the place into the ground.

    Advice to Management

    Re- examine the executive leadership. It is the good old boys club. The same people that have made bad choices remain in charge. Certain people are on every executive committee. Major conflict of interest. Get some objective people who have been in the industry recently. You can’t keep riding on the innovation of years ago. DCRI has outdated technologies and tools, not to mention the culture that is resistant to... change.

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    Duke Clinical Research Institute2019-03-01

    Duke Clinical Research Institute Response

    March 6, 2019

    Thank you recognizing that the DCRI offers a respectful environment with great benefits and sought after work-life balance. We agree there is room for improvement and are undertaking a comprehensive strategic plan that will enable us to grow and thrive in the years to come. This effort ...

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  3. Helpful (8)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Proposal Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    Good benefits and work from home with tuition support

    Cons

    DCRI is about to have another layoff due to poor management and bad finances. It is not a healthy place to work at this time

    Advice to Management

    The good people are leaving as part of this announcement and the dead wood stays, one of the worst places I have ever worked

    Duke Clinical Research Institute2019-02-20

    Duke Clinical Research Institute Response

    February 22, 2019

    Thank you for sharing your input. We are proud to provide our employees with numerous benefits, including flexible work arrangements, that traditional companies typically do not offer. At this time, there are transformative changes occurring at the Institute as we undertake a robust ...

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  4. Helpful (11)

    "Dysfunctional & Unhealthy Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor/Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 5 years

    Pros

    * The mission...if you can ever deliver on it with accuracy and on-time which is rare. * The health care coverage and PTO are good. However they tout all the other "benefits" they feel compensates for the lower pay scale such as children tuition assistance but if you don't have children, this is a meaningless benefit.

    Cons

    * No strategic vision or plan for DCRI or within the departments * Siloed work groups - lack of true collaboration * The pay is a joke. Well below the average for this area. 2% annual raise across the board (if you're lucky) and no bonuses. * Constant disputes among the Senior leadership team - everyone has their own agenda. No cohesive goal or vision. * Unrealistic expectations - DCRI wants to compete with the... organizations like IQVia, PPD, INC, etc. but lack but the vision, technology, and skill sets to do so.

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    Advice to Management

    * DCRI was run so long as a Mom & Pop shop. This cannot continue if DCRI wants to remain IN business let allow be competitive. * Stop appointing people into the Senior Leadership position that don't have any knowledge and experience running a business or the area they are suppose to be in charge of and who do NOT know how motivate and lead people. * Change the pay structure to hire and retain competent people... - and listen to them. Too many times their advice and guidance for which they were hired is blatantly ignored. It should be no surprise to the organization when they leave. * Leslie needs to take charge of this organization NOW and be actively engaged full-time if she wants to save the company. Otherwise, put together an exit strategy to close the doors for good because that where DCRI is headed.

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    Duke Clinical Research Institute2019-01-04

    Duke Clinical Research Institute Response

    January 14, 2019

    Thank you for taking the time to provide your feedback. Every day, DCRI’s faculty and staff are focused on developing and sharing knowledge to improve patient care through innovative clinical research. To achieve our mission and plan for a vibrant future, we recognize the need to ...

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  5. Helpful (6)

    "Bullying Persists (Former PL)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    The camraderie with the faculty cannot be found anywhere else. You truly feel like you are a part of something special, something bigger than just a research study. You have opportunities to author, or present at scientific meetings, and that is encouraging. As a PM/PL, the scientific exposure, and partnering with key opinion leaders around the world to truly make a difference in patients' lives, is unmatched in... any kind of CRO or even in a Pharma setting.

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    Cons

    The management is attrocious. Many CRAs/Lead CRAs/CTMs/PMs/PLs, even ADs (and even faculty!) have left because of constant bullying that is somehow encouraged from Sr. Management. Accusatory culture, blame game, and lack of enough information before making assumptions about employees, is rampant.

    Advice to Management

    The people you hire are experienced, knowledgeable professionals. You HAVE to honor their input, and treat them professionally and appropriately in turn. Listen to them, and don't allow Management or Faculty to bully them around - there should be a culture of diversity that is upheld and honored. (The word "diversity" should not just be for race, color, creed, or sex, but also include differing experiences and... ideas - diversity of the mind in effect). There is a lot of talk about diversity and acceptance, but words don't mean much if Management is not supporting that culture or not following it themselves. STOP THE BULLYING!

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    Duke Clinical Research Institute2017-07-01
  6. Helpful (4)

    "Happy to have landed at the DCRI!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Trial Manager in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than a year

    Pros

    I have found the work/life balance at the DCRI fantastic. I had worked with large CROs in the past here in the Raleigh/Durham area and now realize that truely having a work life balance is possible! It doesn't come without hard work, but the flexibility and ability to actually be a part of my kids life and all of their activities is wonderful. Management seems to be focused on improving the culture with... collaboration, thoughts about new workspaces and new technologies. All the while, keeping a flexible environment for everyone to succeed.

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    Cons

    Lack a bit in technology, but efforts are already in place and moving to provide study teams with the latest technology to make day to day work for efficient and cohesive across all studies. Efforts seem to be moving toward updating workspaces to have a more collaborative/open feel.

    Advice to Management

    Continue to seek feedback from employees as you are currently doing to ensure the DCRI continues to be a place to be proud of and a place where employees are happy to work.

    Duke Clinical Research Institute2015-06-16

    Duke Clinical Research Institute Response

    July 2, 2015Executive Director, DCRI

    This is exactly the type of feedback we like to receive at the DCRI. As an academic institution, we know that we offer more than just a competitive salary – we have incredible benefits through Duke and a work environment that our employees enjoy coming to each day—not to mention ...

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  7. Helpful (2)

    "Duke Clinical Research Institute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Communications Manager in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    Fascinating work leading to improve patient health, here and around the world. Deep involvement in community health improvement initiatives.

    Cons

    Need clarity around academic research focus in a for-profit business - both a strength and an area for improvement

    Duke Clinical Research Institute2015-03-31
  8. Helpful (3)

    "Frustrations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    403b match is the best that I have come across. Access to Duke doctors is good for medical needs.

    Cons

    Compensation is not competitor. Came to DCRI for life/work balance which does exist anymore. Executive Team and Sr. Management is out of touch with what is needed to be done in the trenches. Any formed opinions by Sr. Management are perpetuated because it is easier than truly trying to understand issues. Good people and good employees want to leave. They are just waiting for right opportunity.

    Advice to Management

    Get in better touch with the employees. Truly understand issues versus perpetuating beliefs of what you think is occurring. There is a high level of frustration because of your lack of understanding and appreciation of the day in the life of an employee.

    Duke Clinical Research Institute2014-06-21
  9. Helpful (3)

    "Toxic Environment - a Manager's Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    Parking is close, with easy access. Working with the faculty is amazing. The opportunities to be on the cutting edge of medical research in an academic environment is what brought me here, but appeal is quickly diminishing. The 403-B contributions by Duke are great for monthly employees who participate! But you have to be there 1 year first before they contribute (NOT industry standard), and bi-weekly employees... do NOT get the 403-B contributions (which I find insulting for my employees).

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    Cons

    The recent change in leadership (last summer/fall - 2012) a big mistake. The new leadership group seems to rule by bullying and intimidation. They are rude, they are not interested in listening to employees or understanding the true problems, and unfortunately are going down the wrong path with respect to changes. The new regime rules by fear and with a dictatorship method. They also do not understand many of... the Duke systems and processes, nor do they understand many regulations and compliance aspects that we have to follow, so their decisions are often contrary to what project management must adhere to.

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    Advice to Management

    Listen to your employees - don't just give them lip service and then turn around and do what you planned to do anyway. They can see right through it. You need to develop your employees - give them the training and tools to do their job, be patient and support them, rather than slapping them around and leading with the belt. You have been abusive and it is not acceptable in any corporate environment, much less... Duke University where tolerance and diversity is said to be a high priority. It is not at DCRI; you have brought Duke's name down, and sponsors and international colleagues have noticed and are voicing their dismay. DCRI used to be a great place to work - the work-life balance and ability to partner with the faculty and lead the way to help patients via leading research is why I took the pay cut to come here. The salary here is horrible, compared to the same job at a CRO or pharma, but I thought it would be worth it for the academic culture/benefits. It was for several years, but since 2012 it has not been, and is not worth the lousy pay and lousy benefits (medical coverage is not good, 1-2% raises not worth it, and work-life balance is no longer supported).

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    Duke Clinical Research Institute2013-10-15
  10. Helpful (1)

    "Faculty and immediate team are fantastic, but the bureaucracy is soul-crushing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    There is tremendous flexibility with scheduling and work-life balance is great. Great opportunities to be involved with the science.

    Cons

    Dysfunctional groups, unmotivated employees, and no pressure to excel create an environment in which is difficult to get things done correctly, or at all. HR system is abysmal.

    Advice to Management

    Learn to properly reward excellent employees and improve or eliminate the dead weight. HR needs a complete revamp.

    Duke Clinical Research Institute2012-12-31
Found 10 reviews