Duke Clinical Research Institute Reviews | Glassdoor.co.in

Duke Clinical Research Institute Reviews

Updated Jul 10, 2019

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Found 154 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
26%
Recommend to a Friend
33%
Approve of CEO
Duke Clinical Research Institute CEO Lesley Curtis, PhD
Lesley Curtis, PhD
7 Ratings
Pros
  • "9 to 5 job with great work life balance(in 31 reviews)

  • "DCRI is a great company to work for(in 29 reviews)

Cons
  • "What you end up with are the people who are complacent and less interested in change and the big ideas DCRI has for its future(in 24 reviews)

  • "Upper management had this bright idea to build a new building in downtown Durham(in 7 reviews)

More Pros and Cons
  1. Helpful (1)

    "Invest in your remaining staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Trial Coordinator in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than a year

    Pros

    I enjoyed my first year at DCRI working with some very bright individuals with great ideas. Able to work remotely to some extent. Educational opportunities, however it needs to be very specific to position. Having said that, it has been more difficult to get approval for trainings due to DCRIs current financial situation.

    Cons

    Over the last several months, my opinion of DCRI has completely changed. While I have enjoyed the idea of working at a place attempting to be 'innovative', I think DCRI has a long way to go before they can claim this label. The projects seem chaotic in an industry where planning and execution are critical. Most Project Leaders I have work with do not lead, they manage by intimidation or they are simply not present with...

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    Advice to Management

    Invest in the staff that remains. Listen to them, provide trainings, allow for new ideas that come from those 'in the trenches'. We hear a lot of talk about all of the great changes coming to DCRI moving forward, but until anything is presented and put in place, great employees will continue to move elsewhere.

    Duke Clinical Research Institute2019-07-10

    Duke Clinical Research Institute Response

    July 12, 2019DCRI

    Thank you for your feedback. We are glad to receive your input, and want to acknowledge our areas for improvement. We believe your advice hits the target and is aligned with our strategic plan--allow for good ideas to come from everyone, and listen! Our focus on innovation is to ...

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  2. Helpful (5)

    "So much untapped potential! DCRI could be THE company...But"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    Overall DCRI is a great place to work - the benefits are fantastic, the work/life balance and schedule flexibility is great, usually good job security/stability (aside from upcoming RIF/Layoff), numerous discounts for products and services in the Raleigh-Durham area, lots of training and development opportunities via programs and conferences offered by Duke University and the Hospital, will pay for you to attend local...

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    Cons

    The problem (and this is said with love) is that there is so much potential for this company to be exceptional on so many fronts, but they consistently fail to fully tap into that potential. whether it is forgetting to fully leverage the skills of their staff, taking on too many poorly organized/poorly funded and poorly written study protocols, being slow to improve and modernize work processes so that they are more...

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    Advice to Management

    Despite the unfortunate round of layoffs, please don't lose sight of one of your biggest assets and what sets this company apart from a lot of the CROs (aside from the thought leaders and connection to academia) and that is the culture. Although the company is restructuring (or whatever HR buzzword is cool right now), the vibe we used to have that encouraged learning, recognition of employees, training/support,...

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    Duke Clinical Research Institute2019-05-29

    Duke Clinical Research Institute Response

    June 3, 2019Sr. Writer and Content Strategist

    Thank you for such a thoughtful response. We can tell that you really do love the DCRI. We believe the DCRI is at an inflection point that demands transformative change. That’s why, under the direction of our Interim Executive Director, Lesley Curtis, we launched a strategic ...

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  3. "Going through a rough patch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Statistician 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    The people are awesome and the academic mission is admirable. I used to love working here.

    Cons

    There is uncertainty following the recent reduction in force. Many of the best employees are resigning due to a poorly executed RIF and lack of strategic vision for the future (despite leadership having the advice from a consulting agency and over 6 months to prior to the RIF to figure it out!) There is a lack of clear leadership and it is negatively impacting morale and productivity. Base pay is considerably lower than...

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    Duke Clinical Research Institute2019-06-22

    Duke Clinical Research Institute Response

    June 25, 2019DCRI

    Thank you for sharing your input. The DCRI is experiencing transformation in our organization in response to change in the clinical research industry. There’s no denying it’s a challenging time, especially when we recently aligned the size of our organization with our current scope ...

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  4. Helpful (4)

    "Strategy is Non existent, but they constantly talk about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Operations Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    DCRI permanent Full time employees receive Duke University pay & benefits. Which are great in many ways (403B plan, Insurance options), BAD in many others.. Work life balance is good for some, horrible for others.

    Cons

    Duke Health has become too big for any strategy to work for most departments, Duke School of Medicine, (SOM) of which DCRI is a part, is in debt and failing to retain the best professors or residents. Not to mention the huge negative press for many research fraud cases and just general mismanagement. DCRI has lost their magic pitches and pipeline of studies. SOM Faculty members at DCRI who run studies have a huge proclivity...

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    Advice to Management

    Cut your losses, since you just made that HUGE layoff last week, over 20% of your full time workforce~ WOW ! hope you all make it better, because CROs are killing you in the biz world !! Stop the nepotism ! makes you look bad and old fashioned to say the least. and No Lesley, no need to respond to this message. Bye.

    Duke Clinical Research Institute2019-06-04

    Duke Clinical Research Institute Response

    June 5, 2019Sr. Writer and Content Strategist

    Thank you for your input. The DCRI recently launched a strategic planning effort in response to changes occurring across the clinical research industry. Among other transformative measures, this planning determined that the DCRI needed to reduce its staff to align the size of its ...

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  5. "Not so great anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 5 years

    Pros

    Benefits from Duke are above average

    Cons

    Recent layoff has left company in turmoil with some employees absorbing the work of several people. A lot of good people were affected by the reduction. That is not sustainable as even more will leave in the future if not resolved.

    Duke Clinical Research Institute2019-06-07

    Duke Clinical Research Institute Response

    June 14, 2019DCRI

    Thank you for your input during this time of transition for the DCRI, and thank you for your contribution to our mission and studies for five years! As part of our overall strategic plan to ensure the institute remains at the forefront of innovation on behalf of our sponsors and ...

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  6. "Avoid for now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    The research mission is valid and projects are stimulating. Historically this was a wonderful and vibrant employer. There is a ton of untapped potential.

    Cons

    Organization is financially compromised, upper level leadership is interim and/or are Duke faculty lacking adequate managerial experience to address the treacherous problems , and useful operations decionmakers are leaving or have been forced out. There has just been a lay-off and in addition many good staff resigned beforehand. Better wait and see if it survives, and if a coherent strategy emerges for the future.

    Advice to Management

    Retain and value operational partners to the faculty. Learn from what worked well in the past.

    Duke Clinical Research Institute2019-06-01

    Duke Clinical Research Institute Response

    June 3, 2019Sr. Writer and Content Strategist

    Thank you for taking time to share your thoughts. It's a time of change for the DCRI. Six months ago, we launched a strategic planning effort in response to shifts we see occurring across the clinical research industry. We believe the DCRI is at an inflection point that demands ...

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  7. Helpful (1)

    "Horrible few years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Trials Specialist in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    great resume builder for starting out career

    Cons

    Outdated technology, unhappy employees, horrible pay. Way too many instances of people who have worked here 20+ years and get away with whatever they want. Employees who produce quality work are not valued. No real opportunity for career growth. Management takes advantage of employees. RIF was announced in Januery 2019- people were not let go until June 2019 - 5 months of stressed out employees is a very bad thing and...

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    Advice to Management

    Focus on innovation- management HATES new ideas... even though DCRI claims innovation as one of their "5 values". LISTEN to your employees and make actual changes. The "way it's always been done" is no longer a valid excuse for sub-par work.

    Duke Clinical Research Institute2019-06-04

    Duke Clinical Research Institute Response

    June 5, 2019Sr. Writer and Content Strategist

    Thank you for providing your thoughts and sharing your experience. We strive to strike a balance in all areas -- honoring our team members’ experience, offering growth and development opportunities, transparency, and implementing innovative ideas in a clinical research environment. ...

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  8. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Coordinator in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than a year

    Pros

    Decent benefits. Friendly people. Not much micro-management.

    Cons

    Decline in events/activities, potential lay-offs, older technology

    Duke Clinical Research Institute2019-04-04
  9. "Good to work if you are in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cta 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than 5 years

    Pros

    flexible hours, plenty of training, people

    Cons

    Good work doesn't always turn into a promotion. More who you know.

    Duke Clinical Research Institute2019-03-17
  10. "Great Experience"

    StarStarStarStarStar
      Former Employee - Undergraduate Research Assistant 

      I worked at Duke Clinical Research Institute part-time

      Pros

      Learned a lot of research techniques

      Cons

      somewhat disorganized at times, but overall a great experience

      Duke Clinical Research Institute2019-03-15
    Found 154 reviews