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Duke Clinical Research Institute Staff Assistant Reviews

Updated 8 Mar 2019

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4.4
87%
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Duke Clinical Research Institute Executive Director Adrian Hernandez
Adrian Hernandez
0 Rating
  1. "GREAT place to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Staff Assistant in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    Flex time, great benefits, fair pay

    Cons

    A lot of turnover and recently facing lay offs.

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  2. Helpful (11)

    "Don't waste your time, get some experience on your resume & move on soon."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Assistant in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 5 years

    Pros

    None at this time. Only incentive to get out of bed each morning and make the slog into the building is that I like to have a roof over my head at night & food to eat every day.

    Cons

    Too many chiefs, too few workers. Very overloaded/bloated management levels. Management is using the worst aspects of "Office Space" & "Dilbert" as their operational guide. Many good people leaving due to misuse of their skills. Thought there were opportunities for career development when I started, was dead wrong. Salaries for positions are below industry averages in spite of the so-called "salary review" completed in 2015. HR Department trying to make it seem like everyone is so happy when morale is at an all-time low. Having supervisors who do not know how to do their employees jobs but are responsible for the yearly performance reviews is a very good way to keep raises to a bare minimum. What little raise there is each year is not enough to cover the increases in the parking fees & insurance premiums.

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  3. Helpful (4)

    "Happy to work here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Staff Specialist in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Duke Clinical Research Institute

    Pros

    After working at Duke in various capacities for 15 years I have had the opportunity to transfer to the DCRI. I have been here for almost a year. What I have found is that this is one of the best places to work for at Duke. I feel as though I am a valued member of the team, where my experience is an asset. It's a relaxed atmosphere that is warm and inviting. People don't feel as though they have to compete with each other to get ahead, it's very collaborative. I feel as though I can o to my boss and eve to upper management with concerns, questions, praise, etc. My boss has actually said to me, 'I've got your back." Not many places have I heard that. I enjoy coming in to work. I work in a staff position yet feel pride when I hear about innovations and breakthroughs made by DCRI because I know that my role behind the scenes has impacted the work that researchers are doing. I feel as though I make a difference here.

    Cons

    We are not all located in the same building. It would be nice if we could all be together instead of a shuttle ride away. There is not any cafeteria in the building so you either have to bring lunch or go out each day. Food trucks do come to the Durham Center 2 times a week so that's nice.

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    Duke Clinical Research Institute Response

    May 27, 2015CHRO

    Hearing that the Duke Clinical Research Institute (DCRI) is one of the best places to work at Duke from a 15-year university veteran is wonderful. But you’ve said something that’s even more meaningful—you feel pride when you hear about the breakthroughs the DCRI is making, and you know the work you do is important. You are making a difference at the DCRI—and in patients’ lives. Thank you. We know that our most valuable asset here at the DCRI is our people. So we strive to cultivate a community of excellence by engaging our employees with interesting work, supporting professional development, and promoting a collaborative work environment where innovation thrives—everywhere. Part of that collaborative work environment is good communication. Over the past 9 months, our leaders have met in person with more than 1,000 employees in small groups as part of our Leadership Round Table discussions. I hope you joined one of these meetings. As we enter our new fiscal year, we plan to continue this one-to-one outreach to ensure continued communication throughout the organization. Thank you for taking time to share your thoughts with us. ~Nicole Hedrick, Chief Human Resources Officer

  4. Helpful (3)

    "salary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Staff Assistant in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Clinical Research Institute

    Pros

    Beginning salary is a good starting point

    Cons

    Not very many opportunities for out of cycle increases for assistants when they perform above and beyond. Yearly review only allows across the board increase just like someone who under performs.

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  5. Helpful (4)

    "Painful Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Faculty Support Staff Assistant in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than a year

    Pros

    I have always wanted to work in the clinical research field, while i was applying for jobs, i thought DCRI is the perfect place for me.

    Cons

    Got called to the manager's office more than usual for stupid things! anything you say to a coworker can be considered "gossip"...i was treated like 5 years old many times....the manager obviously has no background on management what so ever...a lot of our good assistants has left "about 60%" because of the way they were treated...manager needs to know that she needs to be leader not a boss!!!

  6. "Best division in Duke Med to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Specialist in Durham, NC
    Recommends
    Positive Outlook

    I worked at Duke Clinical Research Institute full-time for more than a year

    Pros

    Large Finance team, corporate vibe within an academic/medical setting, and lots of opportunities to learn new things

    Cons

    Wouldn't suggest branching out to other areas of Duke Med. This org is known as the shining star because they really are the best part of Duke Med.

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