Duke Clinical Research Institute "dcri" Reviews | Glassdoor.co.in

Duke Clinical Research Institute Reviews

Updated 6 Aug 2019

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Found 154 reviews

2.5
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24%
Recommend to a Friend
31%
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Duke Clinical Research Institute CEO Lesley Curtis, PhD
Lesley Curtis, PhD
7 Ratings
  1. Helpful (2)

    "Poor management for such a great name"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    The mission and values of DCRI as a non profit and highly scientific organization attracted me to join several years ago. There are a lot of smart MDs to support their clinical research, a good office building conveniently located near Duke Hospital. Good employer's matching for 403b, good benefits and good IT support.

    Cons

    A year ago, the company had massive lay-offs and the remaining employees have been left to work the same amount of work with "skeleton" teams. Upper management made the wrong decisions and middle management were not supportive. The best and brightest employees are leaving every month, putting tremendous pressures to exempt employees who have to work more than 50 - 60 hours/ week to compensate for this. Training has... been neglected, time-off policies encourage bad employees to take advantage and leave the good employees to work even harder. DCRI is a leaking boat waiting to sink deeper every day.

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    Advice to Management

    Wake up, put drastic measures to prevent further loss of excellent employees. Get rid of incompetent middle and upper management. Increase quality of training and listen to employees' concerns.Increase salary if you cannot hire more people, in order to be competitive with the industry. Get rid of any policies that encourage bad employees to take advantage by taking unnecessary sick days at the cost of good employees... who have to work like slaves within "skeleton" teams.

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    Duke Clinical Research Institute2014-02-22
  2. Helpful (5)

    "Crushing loss of mission and values at DCRI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 5 years

    Pros

    What they tell us is a "pro" to being at DCRI is "at least you have a job"; not really the kind of "pro" one would hope to hear, is it!

    Cons

    Salaries are not competitive-management is not supportive-actual amount of work to be accomplished is overwhelming with too few staff-trial team training is severely lacking-if our sites were doing work like we are, they would be getting CAPAs-what's going on? why is there such a lack of leadership? why is training, career progression and mentoring been forsaken? the low morale has impacted work ethic as well as our... confidence in the institution's reputation-DCRI has taken a significant fall and may not be able to recover. HR should be fired-totally ineffective department. No amenities available to employees-per wrapped sandwiches and chicken noodle soup, really? Uninviting communal eating area that is rented out for bridal receptions and other non-DCRI activities-sterile look and not clean-tables defaced-space is often given over to various vendors who sell jewelry, luggage, etc-why? How does this look to visiting sponsors etc?where is thought leadership? are they totally unaware or just no interested in these signs and symptoms of management's utter failure?

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    Advice to Management

    Current management is not transparent and presumes omniscience-they have no respect for employees and their disdain is obvious. Mgt is no longer open to innovative thinking-it is truly their way or the highway. People are pitted against one another and the working environment is hostile, toxic, and getting worse by the day.

    Duke Clinical Research Institute2013-12-21
  3. Helpful (4)

    "Painful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Faculty Support Staff Assistant in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than a year

    Pros

    I have always wanted to work in the clinical research field, while i was applying for jobs, i thought DCRI is the perfect place for me.

    Cons

    Got called to the manager's office more than usual for stupid things! anything you say to a coworker can be considered "gossip"...i was treated like 5 years old many times....the manager obviously has no background on management what so ever...a lot of our good assistants has left "about 60%" because of the way they were treated...manager needs to know that she needs to be leader not a boss!!!

    Duke Clinical Research Institute2013-12-16
  4. Helpful (3)

    "Gone to the dogs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CRA in Durham, NC
    Doesn't Recommend
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    Benefits are ok. Parking close by

    Cons

    I worked at DCRI for over 10 years. I use to be proud of letting people know I was part of the DCRI. Last year new management came it and everything went down hill. There is no respect for those employees who are not managers and people have been leaving anywhere from 5-10 people a week. Workplace is very hostile and the few people that are remaining are in fear of losing their job. Individuals are being targeted... and harassed on a daily basis. The sad thing is those individuals there are leaving have been part of the DCRI for more than 5, 10 15, 20 or more years . These individuals had the knowledge and experience of how research is done correctly. The new management do not want to hear anything employees have to offer. It does not bother management that they are losing so many good employees. Management at DCRI is now being ruled with any iron fist. DCRI once was a place where individuals looked forward to coming to work every day and went above and beyond the call of duty

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    Advice to Management

    Get rid of the current management that was brought in last year. They have ruined DCRI's reputation and if this management continues at the rate it is now going, DCRI will be a thing of the past.

    Duke Clinical Research Institute2013-11-02
  5. Helpful (4)

    "Disturbing Leadership, Toxic, misleading environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Operations in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    Medical benefits are pretty good, parking is easily accessible from the inside of the building and covered (parking deck).

    Cons

    Cost for medical benefits and parking increase every year, effectively wiping out the 2% increase that was so graciously bestowed upon you. A 9-story building, but no desirable facility for food service. Option that was there was removed and a high-priced replacement was brought in. Okay if you want to pay 7.00 for a pre-packaged sandwich - no fixings. Lunch cut to 30 minutes, heaven help you if you take 31 minutes... to get back from getting something from one of the outside options 10 minutes away. The culture and values of the DCRI have decreased to that of nothing. No care for the employees or their work/life balance. Employees are having increased blood pressure issues, but oh no, don't call out sick - that's an unexcused absence, and a subsequent write-up. That just applies to the employees low on the totem pole however - managers can be out unplanned for sickness of themselves or their children, but not you. The new senior management brought in has intimidated and ran off over 30 long term employees with their use of workplace bullying in the last 3-months. Employees are targeted and afraid to move from their desk or even have conversations with their coworkers. If you go to the restroom, you'd better leave a note alerting anyone who should come to your desk that you are in the restroom. Career opportunities are nonexistent. Career employees with over 20 years are being uncharacteristically written up for minor infractions and subsequently fired. Midlevel management berates their employees to tears one day and act like sugar and spice and grandmother's hugs the next day. A misleading and toxic environment. HR is not an advocate for the employees. And no one seems to care. Senior management says what they think the employees want to hear, then turn around and do what they initially wanted to do anyway. It is disheartening to see the company go to the dogs in the manner in which the new leadership is taking it. I would not recommend this company to anyone. I have anxiety attacks just thinking about the treatment I experienced there these past 6-months.

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    Advice to Management

    The targets on the employees backs are raw. Stop treating your employees like stepchildren you hate and tell them the truth about the situation. If you are in the black, its due to the huge number of employees that have left, not anything you did to get to that point. You can hire again, of course you can. There is no one there to do the work. But you forgot one thing, all the long-term experienced employees have... left and did not pass any of that expertise down to anyone. Good luck with that. Advice: get new management starting at the top, and coming down to the managers and leads. They are not conforming to your new model, they are afraid for their own jobs. The foxes guarding the hen house.

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    Duke Clinical Research Institute2013-11-01
  6. Helpful (5)

    "Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Trials Specialist in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    -Decent benefits -Spacious cubes -there are some good people

    Cons

    DCRI used to be great. Since new management has taken over the environment is sad and depressing. There is too much work but management refuses to acknowledge there are not enough people to do the work coming in the door. Despite the 57 layoffs in March and people leaving at the rate of about 15-20 per month since then.

    Advice to Management

    Listen to the people in the company. People are spread too thin. Projects have been lost and some studies are running seriously in the red but the situation is only going to get worse if you don't have the resources to successfully complete the new work coming in. Some of the PMs and line managers are on so many projects they can't keep them straight. The perks of working at DCRI for less than what you would be... paid at a CRO are gone. If you expect CRO hours then you need to bump up the pay. Why stay at the toxic environment at DCRI making X amount when I can go somewhere else, do the same job for 20-30 k more?

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    Duke Clinical Research Institute2013-10-12
  7. Helpful (3)

    "Negative changes going on at DCRI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead CRA in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    All the pros of working at DCRI are now going away. DCRI is striving to become as toxic as industry CROs. The pros of reasonable work hours and work/home life balance is now going away.

    Cons

    * pitiful pay raises (which used to be balanced by reasonable work hours and ability to have a work/home life balance) * new management came from industry and is ruining DCRI * unreasonable deliverable time lines and expectations

    Advice to Management

    * DCRI used to be the play people wanted to work and were working there because of the science, access to though leaders, and reasonable work expectations. The new management needs to review expectations, especially in light that Duke will never offer salaries that industry can offer.

    Duke Clinical Research Institute2013-04-14
Found 154 reviews