Duke Clinical Research Institute "work life balance" Reviews | Glassdoor.co.in

Duke Clinical Research Institute Employee Reviews about "work life balance"

Updated Aug 6, 2019

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Found 154 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
24%
Recommend to a Friend
31%
Approve of CEO
Duke Clinical Research Institute CEO Lesley Curtis, PhD
Lesley Curtis, PhD
7 Ratings
Pros
  • "9 to 5 job with great work life balance(in 31 reviews)

  • "DCRI is a great company to work for(in 29 reviews)

Cons
  • "What you end up with are the people who are complacent and less interested in change and the big ideas DCRI has for its future(in 24 reviews)

  • "Upper management had this bright idea to build a new building in downtown Durham(in 7 reviews)

More Pros and Cons

Reviews about "work life balance"

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  1. Helpful (6)

    "So much untapped potential! DCRI could be THE company...But"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    Overall DCRI is a great place to work - the benefits are fantastic, the work/life balance and schedule flexibility is great, usually good job security/stability (aside from upcoming RIF/Layoff), numerous discounts for products and services in the Raleigh-Durham area, lots of training and development opportunities via programs and conferences offered by Duke University and the Hospital, will pay for you to attend... local conferences in your field/educational reimbursement, gives you access to a lot of educational programs and entertainment and the overall company culture is supportive/friendly with lots of employee recognition- as an ARO they don't engage in a lot of the overly metric driven cut throat non-sense I have seen at CROs that lead to burn out and well paid, but demoralized and jaded staff. I give DCRI a lot of credit for doing more than most companies to foster diversity, inclusion and cohesion among staff and for encouraging fun and engagement in the work place.

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    Cons

    The problem (and this is said with love) is that there is so much potential for this company to be exceptional on so many fronts, but they consistently fail to fully tap into that potential. whether it is forgetting to fully leverage the skills of their staff, taking on too many poorly organized/poorly funded and poorly written study protocols, being slow to improve and modernize work processes so that they are... more efficient/less redundant and less error ridden or offering enough opportunities for EVERYONE to grow and move up the career ladder. So, many people have left simply because they hit a wall in terms of career advancement/mobility and financial compensation. I can't tell you how many times people have said "I love my co-workers, I love the company and it's mission, I don't want to leave, but they aren't utilizing me properly and I have to move on and find something where I can have an impact and grow". In the end, this leads to mostly younger people leaving, the people with advanced degrees/certifications and the people with a generally higher subset of skills and or investment in the quality of the work - and as a company, if they want innovative, new and energized staff who are going to push for and achieve bold things in the world of research (as they say), they can't continue to be OK with all of their entry level and mid-level staff who are aching for a chance to be heard and utilized leaving or staying, but languishing. The people under 35 stay for a few years (1-3), get experience or connections and then they move on because they feel like they can't implement their ideas, contribute in novel ways and or expand in their therapeutic areas of interest. What you have left over are the people who are OK with being in the same role, doing the same things for below market/ below industry pay for 30 years (which in turn suppresses the pay of everyone else when you have someone who has been in a role for 20 years and only makes $50,000/yr) and who are literally just waiting on their retirement check and the benefits duke offers for college tuition to pay for their kid's education. What you end up with are the people who are complacent and less interested in change and the big ideas DCRI has for its future. Until DCRI decides that it can do more and be more, and is willing to expand its roster of clinical research positions, expand the types of studies they take on, asks for and bids for what they are actually worth, expands its roster of therapeutic areas and works to keep the employees that are still bright eyed enough to care about the quality and direction of their work, they will continue to be a company that gets high marks for what they try to do and what they claim they to want to be, but will keep hemorrhaging the people who could be helping them make it a reality. Lastly, DCRI is unique in that they have "thought leaders" - these are doctors and other high-level professionals who are actively involved either as PIs or advisers on the trials we have. Although they are really great resources in many ways, I have also heard/seen a number of people in management and leadership positions, who's job it is to make sure that the operational/logistical aspects of the trials and the resourcing are in order, regularly find their hands tied and can't do their jobs in the most effective manner because everyone cow-tows to the thought leaders. So, to avoid office politics and fall-out, management gives into requests or wants of the thought leaders that aren't always feasible or that don't always make sense for a given trial or task...as one can imagine, this doesn't always bode well for the staff working on said trial or for management who at some point has to answer for the progress, mistakes, planning or timelines of a given trial. In the end, DCRI could have it all - they could be THE company. And I honestly hope that one day, they find a way to do just that. But at present, they seem to be OK with trying to convince people that the status quo is acceptable - that mediocre pay, decent benefits, the Duke nomenclature and the company culture outweighs being challenged, outweighs progression and outweighs making enough money to actually use all of that fabulous vacation time you've accrued...to actually take a vacation. Other "con" is paying for parking - can range from $15.00 -$200.00 per month depending on where you park/what is available/proximity to work location etc.

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    Advice to Management

    Despite the unfortunate round of layoffs, please don't lose sight of one of your biggest assets and what sets this company apart from a lot of the CROs (aside from the thought leaders and connection to academia) and that is the culture. Although the company is restructuring (or whatever HR buzzword is cool right now), the vibe we used to have that encouraged learning, recognition of employees, training/support..., engagement with social issues/local community, fun and connection should continue to be a focal point. These things will be more important than ever for morale and productivity post-RIF. "Train people well enough so they can leave, treat them well enough, so they don't want to"

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    Duke Clinical Research Institute2019-05-29

    Duke Clinical Research Institute Response

    June 3, 2019Sr. Writer and Content Strategist

    Thank you for such a thoughtful response. We can tell that you really do love the DCRI. We believe the DCRI is at an inflection point that demands transformative change. That’s why, under the direction of our Interim Executive Director, Lesley Curtis, we launched a strategic ...

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  2. Helpful (5)

    "Strategy is Non existent, but they constantly talk about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Operations Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    DCRI permanent Full time employees receive Duke University pay & benefits. Which are great in many ways (403B plan, Insurance options), BAD in many others.. Work life balance is good for some, horrible for others.

    Cons

    Duke Health has become too big for any strategy to work for most departments, Duke School of Medicine, (SOM) of which DCRI is a part, is in debt and failing to retain the best professors or residents. Not to mention the huge negative press for many research fraud cases and just general mismanagement. DCRI has lost their magic pitches and pipeline of studies. SOM Faculty members at DCRI who run studies have a huge... proclivity for picking favorites, and totally ignoring the careers of some who work longest hours. High level and expensive degrees MATTER here, so if you have one, apply and stay for a few years to get Duke on your resume--then leave for high dollars and great career future. Duke is SLOW to promote and very stingy with salaries, unless you are someone's son, daughter or other family member.

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    Advice to Management

    Cut your losses, since you just made that HUGE layoff last week, over 20% of your full time workforce~ WOW ! hope you all make it better, because CROs are killing you in the biz world !! Stop the nepotism ! makes you look bad and old fashioned to say the least. and No Lesley, no need to respond to this message. Bye.

    Duke Clinical Research Institute2019-06-04

    Duke Clinical Research Institute Response

    June 5, 2019Sr. Writer and Content Strategist

    Thank you for your input. The DCRI recently launched a strategic planning effort in response to changes occurring across the clinical research industry. Among other transformative measures, this planning determined that the DCRI needed to reduce its staff to align the size of its ...

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  3. Helpful (1)

    "Mixed bag"

    StarStarStarStarStar
    Current Employee - Project Leader 
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 3 years

    Pros

    Good work life balance.

    Cons

    Siloed, poor communication, lack of innovation.

    Advice to Management

    Work to create a positive innovative work environment.

    Duke Clinical Research Institute2019-03-08
  4. Helpful (6)

    "Not a shadow of what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 8 years

    Pros

    Great benefits, work life balance, respectful environment

    Cons

    Poor employees have been allowed to languish for years and it is impossible to get rid of them no matter how bad they are. The good people have left or are leaving due to carrying the dead weight plus little support from management. Arrogant, unethical executive leadership have run the place into the ground.

    Advice to Management

    Re- examine the executive leadership. It is the good old boys club. The same people that have made bad choices remain in charge. Certain people are on every executive committee. Major conflict of interest. Get some objective people who have been in the industry recently. You can’t keep riding on the innovation of years ago. DCRI has outdated technologies and tools, not to mention the culture that is resistant to... change.

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    Duke Clinical Research Institute2019-03-01

    Duke Clinical Research Institute Response

    March 6, 2019

    Thank you recognizing that the DCRI offers a respectful environment with great benefits and sought after work-life balance. We agree there is room for improvement and are undertaking a comprehensive strategic plan that will enable us to grow and thrive in the years to come. This effort ...

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  5. Helpful (6)

    "Needs some major improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead CRA in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    The benefits are great. The ability to work from home either part time or full time and they really try to keep a good work/life balance.

    Cons

    Lack of consistent training for new employees. PM & SM continuously blaming each other. Consistently underbidding projects with sponsors. The constant threat of financial instability.

    Advice to Management

    While I know that managing large groups of people is never easy, it would be nice if there was some sort of consistency when it came to new employee training. New employees are given way to long of a grace period to "catch" on to their role and end up being a burden to the study they are assigned to. They should be evaluated more often in the first 90 days and let go if they can't catch on. We as leads should not... still be training them on the basics 1.5 years into their positions! The PM and SM feuding may stop with the new splitting of clinops but that hasn't had enough time to tell. Hopefully with out own director we will have more of a voice now. The bidding process should include people who are actually on the front lines now and not people who were there 10-20 years ago. Things have changed drastically and so has the way sites are monitored. Maybe a survey across the SM team to see how the CRAs feel about how the SM bidding has been on recent projects and what can be done to improve it? Perhaps that might help with the financial instability that seems to plague the DCRI every few years.

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    Duke Clinical Research Institute2019-01-22

    Duke Clinical Research Institute Response

    February 6, 2019

    Thank you for taking the time to share your thoughts and suggestions. We are happy to hear that you feel the DCRI provides a good working environment that offers opportunities for learning and growth. As a mission-driven academic research organization, we believe that supporting professional ...

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  6. Helpful (3)

    "Not what it used to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CRA 
    Doesn't Recommend
    Negative Outlook

    I have been working at Duke Clinical Research Institute full-time for more than 10 years

    Pros

    Good work/life balance. Good health benefits.

    Cons

    Lots of workplace gossip. Promotions are hard to come by. Parking is expensive.

    Advice to Management

    The organization is top heavy.

    Duke Clinical Research Institute2019-01-19
  7. Helpful (7)

    "Lived up to reputation - like working for the state"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Leader III in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for more than a year

    Pros

    Work/life balance, benefits, generally friendly environment

    Cons

    Management is incompetent, organization is VERY slow to adapt/change, there are a lot of “lifers” that clog up the organization with negativity and unproductive habits. Very little accountability for poor performers

    Advice to Management

    Trim the fat, become more adaptable, build in accountability to roles

    Duke Clinical Research Institute2018-11-30
  8. Helpful (1)

    "Contract Senior CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior CRA in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time for less than a year

    Pros

    9 to 5 job with great work life balance.

    Cons

    No standard processes across the board. Each project has its own set of processes. Training is non-existent or lacking. Managers are terrible about communicating. If you ask too many questions, they assume you are not qualified and it will be a black mark against you. They say they are a collaborative environment but they ding you for asking questions.

    Advice to Management

    Assign mentors to new employees - a buddy system.

    Duke Clinical Research Institute2018-01-30
  9. "Happy camper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Mission focus, working on cutting-edge research, high national profile of respectability in the industry, working closely with PIs every day, best work/life balance of my career

    Cons

    Facilities are a bit run down and pay isn't top of the market

    Advice to Management

    Hire more woman and non-whites at the C-suite level

    Duke Clinical Research Institute2017-10-16

    Duke Clinical Research Institute Response

    November 2, 2017

    Thank you for your comment, "Happy Camper,!" The DCRI prides itself on building strong teams with employees who believe in our mission to improve the lives of patients around the world by working on cutting-edge research. We know that salary is important to our employees and we ...

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  10. "clinical trials project leader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Duke Clinical Research Institute full-time

    Pros

    PIs are easy to work with. Good work life balance.

    Cons

    lack of diversity in management

    Duke Clinical Research Institute2017-10-04

    Duke Clinical Research Institute Response

    November 2, 2017

    Thank you for taking the time to add a comment about DCRI. We are pleased to read that you believe you have a good work life balance and we know how important that is within our culture. Diversity and inclusion in the workplace is a top priority for the organization. While we ...

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Found 154 reviews