Dunkin' Brands Reviews

Updated 12 Jan 2021

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3.8
73%
Recommend to a Friend
98%
Approve of CEO
Dunkin' Brands CEO Dave Hoffmann
Dave Hoffmann
27 Ratings
Pros
  • "Amazing benefits and work life balance, plus free coffee and ice cream all day(in 34 reviews)

  • "The culture there was great, free coffee, donuts, ice cream whenever you want(in 27 reviews)

Cons
  • "Selling in programs to franchisees was often challenging but I was lucky that my area encountered less push back(in 13 reviews)

  • "Low pay, They set you up for failure in your first week of work(in 10 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "OBIEE Developer"

    5.0
    Current Employee - Obiee in Pune

    I have been working at Dunkin' Brands part-time for more than 10 years

    Pros

    Work Culture would like to know

    Cons

    to work with dunkins it's really good

    Continue reading
  2. "Positive Culture to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Store Design in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Brands full-time for more than 8 years

    Pros

    Solid Benefits and Flexible work schedule

    Cons

    Too many layers and poor internal communication


  3. "Dunkin donuts"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Lead in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at Dunkin' Brands full-time for less than a year

    Pros

    staff and employees are caring

    Cons

    Not enough hours given at times

  4. "Fun at first but slowly becomes toxic"

    2.0
    Former Employee - Shift Leader in Prescott, AZ

    I worked at Dunkin' Brands full-time

    Pros

    Fun staff and good hours

    Cons

    Poor management, hostile work environment, lack of communication

  5. "Great starter job!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Brooklyn, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Dunkin' Brands full-time for less than a year

    Pros

    Training is very detailed easy to understand!

    Cons

    Overwhelming busy spikes are a lot.

    Continue reading
  6. COVID-19

    "The People"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Canton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Brands full-time for more than 10 years

    Pros

    The people! We have a diverse workforce here at Dunkin' Brands and our brand is globally loved!

    Cons

    Covid took away the free all you can drink and eat coffee, donuts and ice-cream :(

  7. "Great place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 

    I worked at Dunkin' Brands full-time

    Pros

    Great place to work and learn

    Cons

    Pay could of been much more

  8. "Dunkin Brands"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Brands full-time for more than 10 years

    Pros

    Great company. Many long term employees

    Cons

    Compensation bonus incentive is lacking.

  9. "Amazing work life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Senior Management
    Current Employee - Software Developer in Canton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Brands full-time for more than a year

    Pros

    Amazing benefits and work life balance, plus free coffee and ice cream all day!

    Cons

    None that I can think of

  10. "Great place to work with a lot of growth potential."

    5.0
    Current Employee - Chief Financial Officer in Boston, MA

    I have been working at Dunkin' Brands full-time

    Pros

    Strong brand awareness. Great corporate culture.

    Cons

    100% franchised (so Corporate business is smaller than believed)

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