Edward Jones Employee Reviews about "home office"

Pros

EDJ has good benefits and, as an office administrator, you are able to work one on one with your supervisor (who is usually the only other coworker you have) for hours that work best for you and/or your family.

Cons

There's absolutely no understanding by corporate that not everyone who is in admin is a wife and/or mother. They paid us as though we were only looking for extra income; they do NOT offer an appropriate hourly base wage for a single person. It took me over 10 years to get to the point that I could put my bills on autopay. This is compounded with the fact that I worked in one of the only "urban" markets [chicago] where, again, the home office in st louis does not understand the cost of living in a larger city. Moreover, they pushed AGAINST allowing us to WFH during the entirety of the pandemic. They claimed we were "essential workers" even though we were so far removed from anything that was "essential." We weren't bank tellers distributing cash, we are office workers who were told "we can work remotely with the clients, so dont let them in the office, but you need to come in." AGAIN, this is completely deaf to the workers in urban markets who don't have cars and have to take public transit. They completely assumed everyone had cars and felt comfortable coming into office environments. When they finally opened up the *option* for WFH, a worker had to jump through multiple hoops to access this "benefit" and even then, it was pretty strongly discouraged. There also is almost zero career advancement. If you are looking for a career, this isn't the company for you. The career path in admin is pretty static at BOA Trainee, BOA, SR BOA. After that, you'd have to either move into sales as a financial advisor or relocate to St Louis to work for corporate (though they are BEGINNING to branch into more remote roles for corporate gigs).

Pros

Edward Jones has a culture of putting client’s needs first and provides employees a supportive atmosphere where your growth and potential is only limited by your efforts.

Cons

Often times I have been frustrated by our conservative nature with regard to our culture of compliance. Don’t get me wrong, making sure we are compliant with all regulations from FINRA, DOL, etc is extremely important, but it feels like we are tying one hand behind our back just to make sure we don’t cross any lines. As a re