Embassy Suites Reviews

Updated 17 Sep 2020

To filter reviews, or .
3.6
64%
Recommend to a Friend
69%
Approve of CEO
Embassy Suites President and CEO  Christopher Nassetta
Christopher Nassetta
189 Ratings
Pros
  • "Good work environment with perks(in 23 reviews)

  • "Management sincerely cares about service and guest satisfaction(in 18 reviews)

Cons
  • "Low pay, small Accounting department limits growth opportunities(in 27 reviews)

  • "Long hours that vary at weird hours(in 24 reviews)

More Pros and Cons
  1. "Great team! Room to grow if you have the skills"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Events Administrative Assistant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time for more than 3 years

    Pros

    Great team Caring management Room to grow if you have the skills to become a sales manager or even if you prove you have the right attitude they will teach you the skills to become one

    Cons

    Paid time off has to be earned based on working hours, so no PTO first 6-12 months.

  2. "pros/cons"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Orlando, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    great hours & the long-time guest are generous

    Cons

    The rooms are just a little dated, could use some renovating.


  3. COVID-19

    "Great company to work at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Loveland, CO
    Recommends
    Positive Outlook

    I have been working at Embassy Suites full-time for more than 8 years

    Pros

    They care for their customers and employees. Fun place to work at.

    Cons

    Stop working there after 10 years due to the pandemic, otherwise I would have continuing working there.

    Continue reading
  4. "Embassy Suites Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Audit Supervisor in Cary, NC

    I have been working at Embassy Suites full-time for more than 10 years

    Pros

    I enjoy meeting guests from all over the world.

    Cons

    Communication between departments has been an issue for a while.

    Continue reading
  5. "Good Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Payable Clerk in North Charleston, SC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Embassy Suites part-time for more than 5 years

    Pros

    easy staff to get along with

    Cons

    no room for growth, bad pay

  6. "Awesome company to work at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping Supervisor in Columbus, OH
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    Wonderful boss and co-workers. Best hotel I hvae worked at so far.

    Cons

    None that I remember. This is by far the best hotel I have worked at.

  7. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Lobby Attendant in Corpus Christi, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Embassy Suites full-time for less than a year

    Pros

    Great lunches at the kitchen

    Cons

    Gets pretty hot and humid

    Continue reading
  8. COVID-19

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time for more than 8 years

    Pros

    I work with some really great team members. Benefits are outstanding.

    Cons

    COVID 19 has had a huge impact on our industry causing layoffs.

  9. "Great for a job not a Career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales and Marketing Coordinator in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time for more than 3 years

    Pros

    Management cares for their employees, travel discount is wonderful

    Cons

    Housekeeping staff never up to par, drama in departments

  10. "Great Job for "People Person""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in Syracuse, NY

    I worked at Embassy Suites full-time for more than a year

    Pros

    Challenging and rewarding at the same time.

    Cons

    People complain a lot, and it can bring you down.

Found 611 reviews