Embassy Suites Reviews | Glassdoor.co.in

Embassy Suites Reviews

Updated Aug 22, 2019

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Found 546 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
88%
Approve of CEO
Embassy Suites CEO Christopher Nassetta
Christopher Nassetta
165 Ratings
Pros
Cons
  • "extremely low pay and high turnover rate(in 24 reviews)

  • "Be aware that burn outs happen often, long hours and no steady schedule(in 19 reviews)

More Pros and Cons
  1. "Trainers have bad attitudes and will make you feel like scum, management is always out or late. GM pretends to care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Saratoga Springs, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time for less than a year

    Pros

    Um. Lunch provided. Snacks too.

    Cons

    Childish, egotistical employees. No empathy.

    Advice to Management

    Grow a pair

    Embassy Suites2019-08-21
  2. "Great!"

    StarStarStarStarStar
    Current Employee - Front Desk Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time for more than a year

    Pros

    I love working for this company. Very very very busy and definitely not for everyone. You have to have a passion for hospitality to work here in comparison to selective hotels like hampton inn or home2 suites

    Cons

    very busy and long hours

    Advice to Management

    higher pay

    Embassy Suites2019-07-28
  3. "I didn’t like how I wasn’t able to get a 5days if work unless I worked weekends."

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Housekeeper in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Embassy Suites part-time for less than a year

    Pros

    Sometimes you can make extra if patrons leave tips

    Cons

    If you want to work a full week you can’t unless you do weekends. Also don’t get paid for ot.

    Advice to Management

    Allow people to work based off their availability instead of making them feel like they have to give up family time to work more.

    Embassy Suites2019-08-11
  4. "Ok employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Westerville, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time for less than a year

    Pros

    Worked in The Embassy Suites in Westerville,OH. Nice renovations, beautiful hotel.

    Cons

    Upper management sucks. Pay is subpar.

    Advice to Management

    Stop cracking racist jokes.

    Embassy Suites2019-08-08
  5. "Very great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    There is always opportunity for advancement

    Cons

    Hotel hours are 24/7 even holidays

    Embassy Suites2019-07-23
  6. "Hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Sales in Chattanooga, TN

    I worked at Embassy Suites full-time for more than 3 years

    Pros

    One of the very best hospitality companies available. Management sincerely cares about service and guest satisfaction. They also show concern for employees

    Cons

    Restaurant is not managed by hotel management

    Embassy Suites2019-07-22
  7. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Sydney

    I worked at Embassy Suites part-time for less than a year

    Pros

    Good staff good environment good experience

    Cons

    You have to work as a shifts

    Embassy Suites2019-08-05
  8. "good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Bogotá, Bogota
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites for less than a year

    Pros

    nice enviroment and nice place

    Cons

    nothing everthing good, good place

    Embassy Suites2019-08-22
  9. "If you have good time management skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time for more than a year

    Pros

    online trainings, pay, free food

    Cons

    work life not in balance

    Embassy Suites2019-07-12
  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Server 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites part-time for more than a year

    Pros

    Good pay. The employees are very nice and welcoming.

    Cons

    The management could communicate better with the servers.

    Embassy Suites2019-07-09
Found 546 reviews