Embassy Suites Reviews

Updated 29 May 2020

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3.5
63%
Recommend to a Friend
76%
Approve of CEO
Embassy Suites President and CEO  Christopher Nassetta
Christopher Nassetta
176 Ratings
Pros
  • "Good work environment with perks(in 23 reviews)

  • "Management sincerely cares about service and guest satisfaction(in 18 reviews)

Cons
  • "Low pay, small Accounting department limits growth opportunities(in 26 reviews)

  • "Long hours that vary at weird hours(in 23 reviews)

More Pros and Cons
  1. "Stressful & Frustrating"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Manager Supervisor in Minneapolis, MN
    Doesn't Recommend

    I worked at Embassy Suites full-time for more than a year

    Pros

    I can't think of any

    Cons

    Erratic schedule, lack of management participation

    Embassy Suites2020-05-29
  2. "This review is only for the Houston Downtown location"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Embassy Suites full-time for more than 5 years

    Pros

    Experience, Guests, Co-Workers, Travel Benefits

    Cons

    Houston Management Team, Health Benefits

    Continue reading
    Embassy Suites2020-05-27
  3. "Everyone helpful"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in South San Francisco, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    Everyone friendly smiley helpful kind

    Cons

    Nothing all was like i expected

    Continue reading
    Embassy Suites2020-05-08
  4. "Banquet Serving"

    4.0
    Former Employee - Staff 

    I worked at Embassy Suites part-time

    Pros

    Great team of people, good discounts on Hilton stays

    Cons

    Communication from my manager was not the best

    Embassy Suites2020-05-05
  5. "Corporate garbage"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in East Peoria, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Embassy Suites part-time for more than 3 years

    Pros

    You can get free coffee, if you are nice to the cooks they will make you free food

    Cons

    Bad pay, bad leadership, bad bad bad

    Continue reading
    Embassy Suites2020-05-19
  6. "excellent company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Cartagena, Cesar
    Recommends
    Positive Outlook

    I worked at Embassy Suites full-time for more than 3 years

    Pros

    training, fun, dynamic, sick leave

    Cons

    evening work also, night shift

    Embassy Suites2020-04-29
  7. "Work hard, great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Embassy Suites part-time for less than a year

    Pros

    Ability to move up Competitive pay Great Hotel discounts Great lunch perks

    Cons

    Hard work Hotels are open 24/7

    Continue reading
    Embassy Suites2020-04-19
  8. "Excellent!"

    5.0
     

    I have been working at Embassy Suites

    Pros

    People,culture, family atmosphere, caring. Most always there to help

    Cons

    Benefits could use work, they are not very inclusive

    Continue reading
    Embassy Suites2020-04-12
  9. "Okay job for younger generation"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance Technician 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    Meeting new people learning different trades

    Cons

    The pay isnt that great management seems to have a lot of favouritism

    Continue reading
    Embassy Suites2020-04-25
  10. "Disorganized"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Oxnard, CA

    I worked at Embassy Suites part-time for less than a year

    Pros

    Hotel stay perks Nice co-workers

    Cons

    Housekeeping Department management is disorganized and asks too much of their employees outside their job title.

    Embassy Suites2020-04-17
Found 581 reviews