Emirates Reviews | Glassdoor.co.in

Emirates Reviews

Updated 8 December 2017
687 reviews

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3.6
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Emirates Chairman and CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
257 Ratings

687 Employee Reviews

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Pros
Cons
  • Long hours of work makes employees tired (in 23 reviews)

  • Politics, bad management, work-life balance is not good (in 10 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NONE in Hyderabad
    Current Employee - NONE in Hyderabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time (Less than a year)

    Pros

    Its very challenging and wonderful job it would be great to work with

    Cons

    There are no downside because i would love to work in this company

    Advice to Management

    There should be both young and experienced employees because they can help young employers to know what the job is


  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Emirates full-time

    Pros

    * Good teammates
    * Friendly HR

    Cons

    Its a great company to work with


  3. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Mumbai
    Former Employee - Customer Service and Sales Representative in Mumbai
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Emirates full-time (More than 3 years)

    Pros

    it's a great experience to work at Emirates contact centre,. wish another chance.

    Cons

    back to back calling work, rotational shifts, rest perfect.

    Advice to Management

    absolute perfectionism


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "This is one of the best airline company .It provide a good working condition for employers .I like it very much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates part-time

    Pros

    It is well know company. It pay higher wages.

    Cons

    It provide a royal life to the employee.

    Advice to Management

    Please increase the number of seats.


  6. "Great company to work with.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Mumbai
    Current Employee - Customer Service and Sales Representative in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 3 years)

    Pros

    Attractive add ons to the salary on yearly bases, like 13th month bonus, LTA, discounted airtravel tickets, companies profit share

    Cons

    Promotion to next level is slow.., rigid work environment., shifts are difficult

    Advice to Management

    Same as most of the company.


  7. Helpful (2)

    "Good company. Working as Customer Sales and Services Agent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Sales and Service Agent in Mumbai
    Current Employee - Customer Sales and Service Agent in Mumbai
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than a year)

    Pros

    Excellent salary.
    Every year you get two bonus which equals your basic salary.
    Profit Sharing.
    15 Sick Leave.
    22 Annual Leave.
    15 Public Leave.
    Management is very approachable.
    Excell training.

    Cons

    Even though management is very approachable they can't do anything.
    They are helpless.
    Everything is controlled from Dubai.
    Agents are literally treated as third world agent.
    If a dubai agent makes same mistake as you, he won't be affected but you will be sent a warning.
    No respect by colleagues from other part of world.
    Be ready to experience school days.
    They will decide where you will sit.
    You need to carry two lockers one for your personal stuff and one for mobile.
    You can't be late even for a minute other wise you will be sent back.
    Mandatory overtime.
    Growth is very slow. Except to go to next level after 4yrs

    Advice to Management

    Show some guts and don't bend down in front of Dubai always.


  8. Helpful (2)

    "Training Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emirates full-time (More than 8 years)

    Pros

    Professional. Leaders in training, innovation and progressive as an airline

    Cons

    Away from home that is Delhi


  9. Helpful (3)

    "Best airline to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mumbai
    Current Employee - Anonymous Employee in Mumbai
    Recommends
    Positive Outlook

    I have been working at Emirates full-time (More than 10 years)

    Pros

    Most stable company in the world.

    Cons

    No cons, wonderful airline to work for. Opportunities are always available if you work hard and smart.


  10. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Supervisor in Mumbai
    Current Employee - Finance Supervisor in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time

    Pros

    Atmosphere and exposure, work culture

    Cons

    Man power management and work


  11. "Cabin crew"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Emirates full-time

    Pros

    Because they are the best.

    Cons

    Nothing at all for this company.


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