You might find a niche here. You might get frustrated and leave. - Systems Administrator ADP Employee Review

3.0
6 Mar 2009
Recommend
CEO approval
Business outlook

Pros

You'll probably keep your job if you work hard, expand your skill-set, show positive results and demonstrate progress. Work-life balance is respected.

Cons

1. You may be very skilled, but you likely will be expected to perform unskilled or semi-skilled tasks on a regular basis. 2. Inflexible case management software leads to tedium, boredom, disengagement. 3. IT is generally reactive, not proactive. 4. There does not seem to be much technical expertise in middle and upper management. Attempts at centrally planning and organizing IT are not effective. The term "Potemkin Village" is applicable in many instances.

Explore other reviews about ADP

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
1d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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