Advance Financial - Great place to work! This company sets the standard for suburb customer service. | Glassdoor.co.in
Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

Employee Review

Employee Review

Helpful (4)

"Great place to work! This company sets the standard for suburb customer service."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Agent in Nashville, TN (US)
Current Employee - Customer Care Agent in Nashville, TN (US)
Recommends
Positive Outlook
Approves of CEO

I have been working at Advance Financial full-time (Less than a year)

Pros

Environment and atmosphere is very friendly and professional not only with customers but employees as well
supportive management team that's clear with training and expectations
competitive pay
fun learning and competitive games during the day that help motivate you in the day and help you learn

Cons

none so far, this is the best company I've worked for in my entire career. I love the difference here!

Advice to Management

I'd like to see more employees promoted from within in situations where supervisors are expected to be knowledgeable of company policies and procedures as opposed to bringing in supervisors from other companies because the culture is different here (which is a good thing). I've noticed in most instances seasoned AF employees are more helpful that the newer supervisors that are not as seasoned within AF.

Other Employee Reviews

Other Employee Reviews

  1. "Advance Financial Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Working at Advance Financial allows you the opportunity to truly help customers in a variety of ways.

    Cons

    There is a poor balance between your work and family life.

    Advice to Management

    Take employee opinions into considerations when staffing. If a particular employee always wants to open and the other employee always wants to close, schedule it that way instead of doing the opposite.


  2. Helpful (1)

    "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Customer Service Representative in Clarksville, TN (US)
    Current Employee - Overnight Customer Service Representative in Clarksville, TN (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great environment
    Pay is excellent
    Benefits are awesome

    Cons

    I don't like the weekly store meetings, especially with working overnight and having to go to a meeting sometimes seems pointless

    Advice to Management

    Cut back on the weekly store meetings.

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