Advance Financial - It's good pay but hard hours | Glassdoor.co.in
  1. Helpful (2)

    "It's good pay but hard hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time for more than 4 years

    Pros

    Good pay good benefits staff is nice at some stores.

    Cons

    You will not get a bounce even if you are the top store in company. Corporate does not care about stores outside of Nashville. Also the hours are 7-4, 3:30 -12, or 9:30 to 8 unless you get lucky and get a mid shift for 10-7. No real way to move up in the company at all only seen a handful of people move up in to a manager position in years.

    Advice to Management

    Upper management listen to the CSRs that actually do the work and stop focusing on things that don't matter like if we highlighted something or if we got a customer to verify the email.

    Advance Financial2019-02-13
  1. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than 4 years

    Pros

    This is a family owned business based out of Nashville. They believe in giving back to the employees. Pay is good for the responsibility. I am cared for both as a person and a employee.

    Cons

    Its not much of a trade off but would like to have more growth opportunities. Most growth is in a different area of the state. I am unable to move at this time.

    Advance Financial2019-05-07
  2. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Online Customer Service Representative in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time for more than 4 years

    Pros

    Good salary, insurance , nice work environment, good systems

    Cons

    Customers dont often understand what they are getting into

    Advance Financial2019-05-07

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