Senior Customer Representative - Senior Customer Service Representative Alight Solutions Employee Review

5.0
24 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Alight Solutions is constantly growing and it gives your the opportunity to develop your skills and grow further in your career.

Cons

Since we are mostly in a Call Center environment it would be ideal if the dress code policy would be more casual and the culture more friendly.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
4w
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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