GREAT PEOPLE BUT POOR UPPER MANAGEMENT - COST CUTTING - Senior Claims Service Adjuster Allstate Employee Review

2.0
7 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Allstate possibly has one of the most friendliest and most die-hard working people out there. The front-line managers are always there for you whether for a question or concern. Most of the time, if you do good/do right, management will leave you alone. Almost a family friendly atmosphere where co-workers and fellow managers asks and share about their weekends, and days off. Majority are great people. Some may be lacking. Very flexible with PTO. Benefits are great, even though there was a slight increase this year.

Cons

The very low starting salary. I can a-test other employers do start about $6,000 more for claim adjusters in property. The workload is impossible. Not close but IS impossible with the workload. Turn-around has started to pick due to the economy cut-backs and increase workload for those who choose to stay with Allstate. The moral within the company has dwindled to near effortless-non-motivated performance. With the above mentioned about the positives, it has come to realization upper management from regional/home office are dictating the obscene requirements and constant cutbacks to save the company money. To be honest, this has been going on for the past three years ever since our new claims system rolled out. And this is possibly the worse that it has been as I've been with this office for 10+ years. It just all seems down-hill from here. I must admit, I have heard the top three people I believe in my office mention they cannot keep up and its almost to a point they're about to break as well. Fatigue and exhaustion is catching up.. WE'RE ALL WORKING VERY HARD

Explore other reviews about Allstate

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I have no complaints about the company

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consistent, busy, and you get to help people through tough situations and educate others on what it means to be protective. I am set schedule M-F and off on weekends.

Cons

Prices are a bit higher, and depending on how big your office is, you will be on the phone all day and feel drained afterwards.

See reviews by: Helpful|Rating|Date|All