We were told to give good reviews of this company by HR - Emergency Call Handler Appello Group Employee Review

1.0
1 Jan 2021
Recommend
CEO approval
Business outlook

Pros

The people that are on your same wage

Cons

Abuse of the Ambulance service, it’s used like it’s a free service taking up 100’s of unneeded calls. CEO is a jobs worth that hates people working from home but does it himself. Never communicates to staff, only via a weekly email full of pompous rubbish. They will do anything they can to get out of paying money owed to you, policies come out of no where and never backed up with paper copies yet if they overpay you they want it back in a instant. Strict on loo breaks! HR team are bullies.

Explore other reviews about Appello Group

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, good training, meet lots of new people.

Cons

If you’re not used to high call volumes then this role isn’t for you, relentless calls, can’t wee without being asked where are you?!

1.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

They isn’t any pros to name

Cons

Very strange experience after putting a lot of effort into applying for a job they had advertised. I was told my application wasn’t successful and I asked for feedback on why and they said because they don’t know when I was working at my previous 3 jobs on my cv. This isn’t a valid or justified reason for somebody qualified.. potentially overqualified for the role and who’s interested in applying. I provided the exact dates of employment and they said they’d take another look at my application. Again this is very strange and makes me think In the first instance my application wasn’t taken seriously as I struggle to see how you can reject someone, be asked to explain why and offer some feedback and then backtrack. The company seems to have a lot of roles going at the moment but doesn’t want to give anybody a chance at in interview. Extremely weird experience I am glad this didn’t work out.

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