Prepare to be undervalued! - Sales Development Audicus Employee Review

2.0
2 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Work life balance was good, I never checked my work emails after work or on the weekends.

Cons

In sales and customer service here all they care about is productivity, there is no concern for the quality of your work. It's all about doing the most calls and the most emails hourly. Employees are constantly micromanaged. A lot of turnover occurred while I was there and instead of looking into it they brushed it off and said it was just "not a fit anymore" for those who left. They had no HR when I was there so whenever anyone had issues there was no one to go to. The discrepancy in pay for employees that have the same title or do the same work is concerning (especially when those being underpaid tend to be female). There's little possibility for upward or even lateral mobility after one year, even if you put in the work and show that you are capable they usually prefer to hire from outside. They frequently promise new opportunities but never follow through.

Explore other reviews about Audicus

5.0
5 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Super strong sense of purpose and mission within the company - A strong team of great people - While Audicus is a later-stage company, there's a lot of opportunity for people to contribute in different ways to drive the business -- this creates nice development opportunities for employees looking to expand their skill sets

Cons

- While its been around for over 10 years, it still has a start-up culture ... this is not really a con, but something to be aware of. It's a fast-paced, high-octane environment that may not be a great fit for people used to super-well defined and narrow roles found in large companies.

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Audicus Response
10mo
Thank you for taking the time to share your thoughtful feedback! We’re thrilled to hear that our mission-driven culture and team spirit stood out to you — we take a lot of pride in building a company that’s not only focused on transforming hearing health but also on fostering a supportive and dynamic work environment. It’s great to know that you found opportunities to grow and contribute across the business — that kind of ownership and agility is something we truly value. You also make a fair point about our fast-paced, start-up-style environment. While it may not be for everyone, we believe that this kind of energy keeps us innovative and helps us continue evolving as we scale. We appreciate your perspective and are grateful you were part of the Audicus journey! – The Audicus Team
1.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The one shining star and silver lining of this company was the friends I made along the way. The close knit friendships I formed that still exist to this day I cherish so dearly and that is the one thing that this company has provided that I will thank them for. Quite literally, they have zero other pros they can offer.

Cons

Leadership and C-suite at this company is wildly mismanaged and an absolute nightmare. The sales team is plagued by unrealistic goals and is pushed to make dangerous sales. The customer service team is underpaid, understaffed, and set up to fail, all while expected to reach ridiculous KPIs. There is no HR department to speak of and no interdepartmental accountability to speak of. They love to promise promotions under the guise of additional pay — instead you’re likely to get more work, new responsibilities, new title… but same pay. My advice - stay away.

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Audicus Response
10mo
Thank you for taking the time to share your experience. While we're truly sorry to hear that parts of your time at Audicus didn’t meet expectations, we’re glad that our culture helped you build strong friendships that continue to have a positive impact — that means a lot to us, and we’re happy that it was part of your experience here. We also want to address some of your concerns directly. We’re committed to setting realistic, achievable KPIs across all departments, informed by historical performance and regularly reviewed. Many team members have met or exceeded these goals, and we provide ongoing training and coaching to support their success. We recognize that as a startup, some roles evolve quickly and can come with growing responsibilities. While that pace can be challenging, we aim to ensure that changes in scope are aligned with compensation and career development opportunities — and we’re actively working to improve clarity and transparency around promotions and pay structures. Regarding HR: while we may not have a traditional large HR team, we have dedicated people operations staff and take employee concerns seriously. We maintain an open-door policy and offer multiple ways to share feedback, including both confidential and anonymous channels. Creating a safe, respectful workplace is a priority for us, and we're always working to strengthen support and accountability across the organization. We appreciate your feedback and wish you all the best in your next chapter. – The Audicus Team
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