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Austin Public Library (TX)

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great coworkers and benefits but not so great otherwise - Library Associate Austin Public Library (TX) Employee Review

3.0
26 Mar 2022
Recommend
CEO approval
Business outlook

Pros

There are amazing, funny, creative people working at every branch, so I'm always supported in some capacity. They are flexible as much as they can be with my school schedule. The healthcare benefits are very good.

Cons

There is a very clear line between the public-facing staff and those behind the scenes. Decisions are made by the higher ups with no real care for how the employees will feel. The customers (assumed) interest will always come first, even if there's a pandemic and the rest of the world is staying home (including the decision-makers themselves). Talks a lot of game about being diverse and inclusive, but consistently just slightly misses the mark. No raises or bonuses ever, unless you apply for a new position. And you must apply even for your same position at another location (for instance if its closer to your house), and you might get an interview, but you most likely won't get the job... and if you do, it will take 6 months.

Explore other reviews about Austin Public Library (TX)

5.0
16 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Lots of branches, some solid management, incredible staff

Cons

Salaries are on low-ish side, especially for plain old librarian positions; bit clique-y, so good luck finding your place until you've been there a while

1
3.0
21 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some incredible individuals working at APL. Artists, thinkers, and some of the best all around people I’ve met at a job. City benefits - health insurance, PTO, job security. There’s flexibility to transfer between branches. Each branch/workplace has a very different vibe

Cons

The HR department may as well not exist. Harassment from other staff members happens often enough, with seemingly zero consequences. The cliques I’ve been witness to are next level. Workplace bullying is real, and the Regina Georges don’t really see any consequences for their actions. It can be very isolating and toxic. I’ve had some of the best managers I’ve ever had, and some of the worst. Luck of the draw I guess. Instead of hiring for vacant management positions, they move people around. An interim manager may well be there for over a year. It really sucks and can totally change the workplace environment when there’s someone in charge for an unprecedented amount of time that didn’t go through the usual hiring/vetting process for that position. Something I’ve never experienced at other jobs. Working for the city has benefits but also cons. At the end of the day, you are working under a bureaucratic government umbrella and it can be very micromanage-y. Front facing, custodial, or facilities staff are not compensated sufficiently for their labor. Overall, pay is on the low side, but especially for those facing and dealing with the public. Need to hire more Spanish speakers and compensate them for their extra work. Over 32% of the city’s population speaks Spanish and our staff who are here to serve the public should reflect that.

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