Bed Bath & Beyond - Great customer service, poor employee service | Glassdoor.co.in
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There are newer employer reviews for Bed Bath & Beyond

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Helpful (2)

"Great customer service, poor employee service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in South Bend, IN (US)
Current Employee - Anonymous Employee in South Bend, IN (US)
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Bed Bath & Beyond full-time (More than 5 years)

Pros

Constant training and always learning, get to make customers happy

Cons

Very stingy with raises, take advantage of employees. Very hard to move up in the company.

Advice to Management

You should reward employees who go "above and beyond" for your business and customers

Other Employee Reviews for Bed Bath & Beyond

  1. Helpful (1)

    "Great if your a key holder. First company i worked for that really does stand behind Customer Service."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key in Chicago, IL (US)
    Current Employee - Key in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bed Bath & Beyond full-time (More than 5 years)

    Pros

    Never saying "no" to a customer. The growth of this company is incredible. Incentives are great also.

    Cons

    None really. Hours are long, but if you worked in retail before...its not bad.

    Advice to Management

    Some management gets "fast tracked" waaaay to fast and do not have all the knowledge they need to succeed. This leads to not being able to train a strong team to support you and help you run a store.My advice, learn every aspect of the business and work in it for at least 6-8 months before moving to the next...then run a store right and go to district and regional.


  2. Helpful (3)

    "helping with everyones job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control in Minneapolis, MN (US)
    Former Employee - Inventory Control in Minneapolis, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bed Bath & Beyond full-time (More than a year)

    Pros

    on going trainning... the means of level that all associate go to, to keep that custmers business. none like any other retailers!..

    Cons

    constant need for me to help everyone in their dept and then i can't get my work done.

    Advice to Management

    Store mgrs please don't take your I/C person for granted, as they do soo much more then what u actually see.


There are newer employer reviews for Bed Bath & Beyond
There are newer employer reviews for Bed Bath & Beyond

See Most Recent

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