Horrible HR - Customer Service Best Buy Employee Review

3.0
25 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Discount is amazing, especially on protection plans!!!

Cons

Management micro-manages and can fire you for basically anything!

Explore other reviews about Best Buy

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, good culture and fun people to work with

Cons

Upward mobility can be limited

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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