1.0
25 Dec 2021
Former employee, more than 3 years
Santa Clara, CA
Recommend
CEO approval
Business outlook
Pros
CEO and company is generous enough to give adequate compensations
Cons
Poor management skills and technical capabilities on customer support. Support Manager are not technical but pretended to know everything . Can only manage junior engineers who are from integration and testing background. Lack of full understanding of data flow to solve problems . The credit of easy fixes is taken and difficult one is thrown to who actually is to be blamed. A lot of the fixes for customer only cover the surface fix. No one is able and willing to solve the root problem.