Middle management needs a lot of work! - Anonymous employee Capital One Employee Review

2.0
18 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Competitive compensation (e.g. Benefits, base, signon bonus, RRSP matching, vacation days and personal days). - Flexible work from home options and depending on the team, good work life balance. - Office space is brightly lit and lot's of natural lighting. Plenty of meeting rooms and collaboration spaces. Now there are standing desks and Macbooks available. - A selection of foosball tables, ping pong table and TVs for watching games with coworkers. - Free goodies (e.g. Tea, coffee, occasionally food). - Plenty of committees to join (e.g. Fun Committee, Philanthropy Committee, Asian Committee). - Casual dress code. - Various Fun Days or company social events throughout the year. - Coworkers are generally intelligent and hardworking. Have met some really nice people and even made some friends. People are usually open to helping and connecting with you. - Senior leaders are friendly and relatively approachable (e.g all hands, office hours, walking around the office).

Cons

- Lot's of bullying in the office by middle management that are not addressed through HR policy or by senior management (e.g. coercion, pranks, humiliation, tolerance of inappropriate behaviour). - Rampant favoritism that is counter to its claims of meritocracy. Very obvious in-group and out-group dynamic. - 360 degree reviews are now gone so performance review is more of "he said she said" and whether you are on the good side of certain key players. - Managers don't know how to coach or develop. Just provides passive aggressive "advice" to keep you in check of your "development plan". - Everyone seems nice but will go behind your back to complain to your manager/others. No one really cares about your development like the company claims unless it helps he/she get promoted. - Overemphasis on the charming and extroverted personality as a factor to success. - Lack of focus and forward momentum in the strategic direction of the company. - Things are poorly documented and very poor training in general so good luck with your own onboarding! - Pressure to spend a lot of time, whether you like it or not, to "socialize" with your peers above and beyond what is reasonable for a professional relationship. - Better to keep your mouth shut about issues in the workplace because it will probably get back to you and you will be the one who gets penalized (this includes the many many "employee" surveys that you are asked to fill out).

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5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits Great community, major opportunities for growth

Cons

The training process can be challenging due to the volume of information and the absence of a dedicated trainer, though the team is supportive and committed to helping new employees succeed.

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

3
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