Great culture-supbar pay - Sales Associate CarMax Employee Review

3.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Culture is really great Easy workload Fun if you like cars Good benefits

Cons

Pay is below average. Expect $18 an hour average starting in sales. If your good you might hit 60k for a year. If your really good and live at the store you might Crack 100. Work life balance is rough. Expect to be called on your day off. Expect to work weekends. And if you want to make money Expect to come in on your off hours.

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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