3 years selling inferior cars to customers expecting superior new car quality - Sales CarMax Employee Review

1.0
14 Jan 2013
Recommend
CEO approval
Business outlook

Pros

You can wear shorts if you want. Get to test out many luxury and sport cars. Learn valuable lessons from customers i.e. NEVER cosign for family or friends, buy gap insurance if you have a small down payment or rolling negative equity from trade.

Cons

Customers treat you like a used car sale person, so like crap. Pay is WAY too low for the level of work expected by company. You are not paid for nightly lock up or inventory duties.

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5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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