Pros

I would highly recommend!! This company is very family oriented.

Cons

Calls can be back to back, but there are periods of time where there is idle.

Pros

The pay is good, and there are a ton of international opportunities.

Cons

-Absolute chaos. No processes or procedures, you build them as you go. If there are any, nobody really follows them. -It's a huge international bank so the areas outside North America act almost like a separate bank altogether. This makes it hard if you need something from someone overseas or especially if you're asking them to report metrics or something to you. You are just ignored and treated with consternation because you're viewed almost as working in a completely different company based in New York. Makes for a very uncollaborative environment. -The attitude of the people and the way they treat each other raises an eyebrow. People at Citi are abrasive. Never seen this much bickering and rude comments that colleagues throw at each other. It's like there's no interest in being a team player and people are not afraid to speak their mind and just literally act rude.