Run Away - Web Designer CivicPlus Employee Review

1.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

If you work for CivicPlus for 10 years, you get unlimited vacation time (but, a lot of people can't deal with the stress for that long). The people are great. I made lasting, true friendships with coworkers.

Cons

The workload. Upper management has no idea how hard some departments or specific positions are working or don't care. Middle management is told to just get the job done and does not stand up for their team members. Middle management also has no idea what they or their team members are doing. They manage team members from areas in which they have no experience and most have little or no professional management experience. Communication and basic management have gotten even worse since the pandemic began and most of the staff has moved permanently remote. A person who did not want to move to in-person at their previous job literally applied here because they could continue to work remotely and that "it's easy to do the bare minimum and then spend the rest of the day doing whatever you want." Some positions can do this and the others who can't, watch, overworked and frustrated. This leads to the fact that the product that's being put out is subpar. Quality has gone downhill since the company began focusing on acquiring companies instead of putting more focus on its existing products, but it's noticeably worse in the last two years. Salaries are not what they should be compared to other competing markets, especially since the company used to tout the benefits of the new building which you don't get to experience when you're working remotely. The company does not actively promote or hire women into higher positions. A man in a leadership role was also recently investigated for an alleged sexual assault on a female employee.

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CivicPlus Response
4y
Thank you for your feedback. Please know that it has been shared with our leaders and we are committed to making the types of organizational changes that allow us to earn the continued tenure of valued employees. We will continue to work to find ways to balance the expectations of an industry defined by rapid development and changing market conditions with empowering employees to achieve their work-life balance needs on an individualized basis. At CivicPlus all full-time employees receive paid flexible time off as part of our benefits package with no tenure required. Flexible time off means that employees are given the ability to determine for himself or herself, consistent with the employee’s responsibilities, how much time to take off from work. We also offer 6 paid sick days and paid maternity and paternity leave.

Explore other reviews about CivicPlus

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance, move like a startup even for a 1k person organization. Pivots quick from top down. Very clear communications from top leadership on goals.

Cons

Silos, so many companies acquired by them that it's a challenge understanding what's going on cross-departmentally. Even figuring out who to reach through comms is, in and of itself a huge challenge.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pro was work from home

Cons

The marketing department was extremely cliquish, and it often felt like long-tenured employees had mastered the art of throwing others under the bus to protect themselves. Collaboration and accountability took a back seat to office politics. My biggest warning to prospective employees is regarding HR. In my experience, bringing concerns to HR only resulted in those concerns being turned back on the employee. I never felt supported or advocated for, and the process felt designed to protect management rather than address legitimate issues. If you are expecting HR to be a neutral resource for employees, that was not my experience. Staffing gaps routinely resulted in additional responsibilities being pushed onto existing employees without adequate support, creating an environment where expectations continued to increase while resources did not.

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