Company Review for Concentrix Malaysia (KL sentral) - Sales Advisor Concentrix Employee Review

1.0
9 Jun 2024
Recommend
CEO approval
Business outlook

Pros

While the salary offered at Concentrix Malaysia was competitive, the benefits package was far from satisfactory. The lack of comprehensive benefits was a significant drawback, especially when considering the high workload and expectations.

Cons

Management: The management at Concentrix Malaysia left much to be desired. Despite undergoing layoffs, employees were still expected to work for two months after the announcement, giving us only one month to find new employment. This policy seemed insensitive and did not provide adequate time for employees to secure their next position. Project Organization: The quality of your experience at Concentrix Malaysia seemed to heavily depend on the project you were assigned to. I was fortunate enough to work on a well-organized project initially, which showcased the potential for a positive work environment. However, my time with the SBG project was the polar opposite. The organization was poor, and the overall experience was far from ideal. Leave Policy: One of the most frustrating aspects of working at Concentrix Malaysia was the leave-sharing policy within teams. This system discouraged taking time off, as it directly impacted your team's available leave balance. It created an unhealthy work culture where employees felt guilty for using their entitled time off. In conclusion, while Concentrix Malaysia may offer competitive salaries, the overall experience is marred by poor management practices, inadequate benefits, and a leave policy that does not support a healthy work-life balance. I would advise prospective employees to carefully consider these factors before joining the company.

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Concentrix Response
1y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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