A Shadow of what it used to be. - Sales Advisor Currys Employee Review

1.0
21 Dec 2020
Recommend
CEO approval
Business outlook

Pros

- Previously a brilliant place to work with a wonderful family-esque feel amongst staff in store. - Previously great benefits. - Previously a company you could be proud to work for.

Cons

- All competent management were made redundant, instead replacing them with inexperienced individuals. - Company will find any excuse to not pay you, for example NHS enforced Covid Isolation will not be accepted. You will be pressured to go in regardless of tests. - Minimal covid safety. Staff made to go in when they should be isolating. - Overally corporate feel in stores, having spoken to individuals from varying stores most individuals motivation is at an all time low this year. - Company very obviously value Wealth over Health and do not put colleagues safety first at all. - You will face an endless amount of abuse from customers due to the company withholding refunds and repairs for months citing Covid as the cause. - Your job role may change at a moments notice, you may think you are a sales advisor in a customer facing role but you may end up as phone support or 'shoplive' - 0% chance of progression from sales advisor role, I've known many people to train for years and follow training programs just to be dropped from the program or let down at last moment.

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Currys Response
5y
Hello, Sorry you have had this experience. Your comments regarding being pressured to go in to work, contradicting NHS guidance around self-isolating, do not sound right at all and we urge you to get in touch so we can investigate this further. Keeping our customers and colleagues safe and secure is a top priority, and you can read more about our response to Covid-19 on our website: https://careers.dixonscarphone.com/covid-19 Best, The Dixons Carphone team.

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Cons

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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