Unprofessional Exit Handling Overshadows a Decent Learning Experience - Customer Success Specialist DemandNXT Employee Review

1.0
19 Apr 2025
Recommend
CEO approval
Business outlook

Pros

• Exposure to working with multiple departments including sales, key accounts, and data teams • Opportunities to interact with international clients • Steep learning curve in customer success and project coordination

Cons

• Extremely unprofessional and abrupt exit process • Was asked to leave immediately upon stating intent to resign, without being allowed to formally submit resignation • Company assets were taken without any acknowledgment • No clarity or communication regarding full and final settlement, relieving letter, or experience letter even after repeated follow-ups • WhatsApp messages and emails were ignored after exit • Creates ambiguity around employment records by trying to frame exits as termination. • Poor HR accountability and no structured offboarding process

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4.0
5 Feb 2026
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CEO approval
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Pros

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Cons

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3.0
3 Jun 2025
Recommend
CEO approval
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Pros

Good incentive if you got your sales quota

Cons

No proper training given after joining

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