- Uses therapeutic endeavors as a one-size fits all approach, but are only clinically effective with AN
- Uses AN approaches to BED, ARFID, BN, and OCD.
- Criticizes patients for calling out the rancid food, and its unappealing presentation.
- Penalizes patients for being unskilled, and punishes staff for their one-size fits all approach when it fails.
- Revolving door of hires, not because of grad school but because they are cheap, intractable, and answer primarily to venture capitalists capitalizing on sick children and adults.
- Dubious hiring practices: promise bonuses but do not pay out, staff splitting, no real supervision, pumping employees for information about other employees.
- Unsettlingly cavalier and jocular conversations about patients, especially residential, and it shows by their reviews elsewhere.
- Non collegial.
- Employees expendable.
- Shame employees who have their own struggles by clinical directors and clinical management saying things like, "I should hope none of our therapists have issues" at staff meetings by individuals who clearly themselves have strained relationships with food. Most people who go into recovery of any kind have their own journey with some aspect of that recovery. It is what makes it a human and humane experience while working with patients. It also ends up being hypocritical and even violence perpetrated when staff is reprimanded and disciplined for taking softer approaches to the dogma of completion and patients are reprimanded and disincentivized when they do not complete.
- Very little empathy in a field that requires empathy, making ERC an incredibly unsafe place to work.
- Always out of ratio, which is a moving target depending on what management says in any given scenario.
- Blames staff for their incompetency or lack of power.
- Do not actually empower any POC or LGBTQ+ to lead in a meaningful way--lip service only taught by 3 white ladies reading from a script and trying to get POC to be vocally participants.
- Leave children in unit overnight with no staff.
- On-call management does not answer overnight.
- Unsafe management practices in emergencies.