Employee Review
- 5.03 Mar 2023
Good salary an culture
Senior Engineer ICurrent Employee, more than 1 yearPunePros
Good Management, salary, and culture
Cons
nothing seen as of now
Other Employee Reviews
- 5.021 Sept 2023Assembly WorkerCurrent Employee
Pros
Excellent place to work. Supervisors are very understanding and friendly. Great group of people
Cons
Really have no complaints about the job
1 - 5.07 Sept 2023Customer Success SpecialistCurrent EmployeePalm Beach Gardens, FL
Pros
Direct Impact: Customer Success Specialists play a crucial role in helping customers achieve their goals and ensuring they are satisfied with the products or services they've purchased. You have a direct impact on customer satisfaction and retention. Customer Relationships: You get to build strong, lasting relationships with customers. This can be personally fulfilling and also beneficial for your professional network. Problem Solving: The role often involves solving complex problems and addressing customer concerns. This can be intellectually stimulating and a great way to develop problem-solving skills. Continuous Learning: Customer Success Specialists need to stay up-to-date with industry trends, product updates, and customer needs. This constant learning can be intellectually stimulating and help you develop valuable skills.
Cons
High Expectations: Customer Success Specialists are often responsible for ensuring customers achieve their desired outcomes. This can lead to high expectations and pressure to deliver results consistently. Demanding Customers: Dealing with difficult or demanding customers can be emotionally taxing. You may encounter customers who are unhappy or frustrated, and it can be challenging to maintain a positive attitude and resolve their issues. Emotional Labor: The role often involves emotional labor, where you need to empathize with customers' concerns, even if they are upset or angry. Managing your emotions and maintaining professionalism can be draining over time.