- 5.011 Jun 2018QA EngineerCurrent Employee, more than 3 yearsSmithfield, RI
Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.
In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.226
- 2.021 Nov 2023Financial Customer AssociateCurrent EmployeeDurham, NC
The starting pay is pretty good for a call center. Great benefits as well.
They claim that there are so many different opportunities to grow within the company, but make it impossible to explore those options due to working a strict schedule on the phones. The call volume is back to back with no room to breathe in between calls. You go through 3 months of training and still feel confused at the end. They encourage you to ask questions and reach out for help, but when you reach out for help, you're reprimanded for doing so. You have no say so in your schedule and you have to work between 12pm-8pm so say goodbye to having any type of social life. They offer free therapy and after working there for about a week, you'll quickly understand why.