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Firstsource Solutions

Engaged employer

Really good - Customer Service Representative Firstsource Solutions Employee Review

3.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- overtime - good shift pattern

Cons

- bad holidays - toxic managers - low pay

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Firstsource Solutions Response
1y
Thank you for sharing your experience. We appreciate your feedback about the positive aspects, such as overtime availability and good shift patterns. However, we're concerned about your comments regarding holidays, manager behaviour, and pay. Our goal is to provide a positive work environment and fair compensation for all our colleagues. We'll take your feedback into account as we review our holiday policies, manager training, and compensation and benefits structure. We want to make sure all our team members feel valued, supported, and fairly compensated for their hard work.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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