I don't recommend the SMB account manager job - Account Manager Gartner Employee Review

1.0
17 Dec 2017
Recommend
CEO approval
Business outlook

Pros

(From an HT perspective) Majority of the people working at Gartner understand the value of having it on your resume. I also enjoyed my teammates who made working here much better then it would have been otherwise. Very rarely do you run into competition in sales cycles. You are selling to start ups, which is cool to tell your friends. Good benefits.

Cons

- First and foremost, three people in my sales academy were fired before they even hit the floor because they weren't a "culture fit" after moving across the country. - Gartner values feedback, they just don't take it themselves. - You are going to micro managed in a metric heavy environment by a manager who has never managed before. - Sales territories are smaller then ever, like another poster said you get a few letters of one state split between 8 people. -Limitless opportunities for those who last (the average tenure at Gartner is 7 months..very few people even make it the two years needed to get promoted.) - Gartner is not a start up, its a massive company and you are just a number looking to hit a number. Just this year we canceled the holiday party because corporate said so. - Unethical sales practices. You need to lie to your prospects/clients to keep up with everyone else. - Fort Myers is a very boring place to live, it's a retirement area filled with 55+ people. - This is a cubicle, call center job. You are at your desk staring at a computer all day.

Explore other reviews about Gartner

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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