HSBC Holdings - Customer Service Representative | Glassdoor.co.in
  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time for less than a year

    Pros

    The culture is really well especially this is a multi nationalities company. The company is one of the word leading bank.

    Cons

    Systems are significant complicated. There are more than 10 systems being used in the retail banking and wealth management line, which gives you no choices but remember more than 10 username and passwords. Some CSM is not professional. Hardware is outdated.

    HSBC Holdings2019-05-05
  1. "Nice to work"

    StarStarStarStarStar
      Former Employee - Credit Manager in Calcutta

      I worked at HSBC Holdings full-time for more than a year

      Pros

      Support from peers and training

      Cons

      Not great work life balance

      Advice to Management

      None

      HSBC Holdings2019-06-19
    • "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HSBC Holdings full-time

      Pros

      Transparent management with restricted politics

      Cons

      More emphasis on employee remuneration

      Advice to Management

      They know exactly what should be done. More employee centricity.

      HSBC Holdings2019-07-17

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