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      Johnson Controls

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      Johnson Controls reviews

      You do not matter - Customer Resource Coordinator Johnson Controls Employee Review

      2.0
      20 Mar 2026
      Customer resource coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      * Remote * Pay was decent

      Cons

      * Just when you think you are doing well, they change everything and you have to learn it yesterday and your KPIs take a dump. * Your thoughts and ideas do not matter. Do what your told, or else! * You're sick? Too bad. Get to work. There is no such thing as flex time. * Out for maternity leave? You had better perform as soon as you start back and know all 200+ changes that happened while you were out, or else! * Dictatorship, animosity between managers, branches, and branch management.

      avatar
      Johnson Controls Response
      2mo
      Thank you for taking the time to share your thoughts with us as a Customer Resource Coordinator. We’re committed to fostering an inclusive and supportive workplace where our core values of integrity, collaboration, and innovation are lived out. We apologize that you had a negative experience with us. Your input will be shared with the appropriate individuals to address your concerns.

      Explore other reviews about Johnson Controls

      5.0
      7 Nov 2025
      Front line sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

      Cons

      High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

      2.0
      14 May 2026
      Controls service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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