What a mess! - Anonymous employee LTK Employee Review

1.0
1 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office is nice, some food, beverages and office perks are provided, they are the industry leaders and there are some talented and genuine individuals there

Cons

Senior management. The company is experiencing much growth so changes in management and structures etc are to be expected- what shouldn’t be acceptable is an unprofessional, incompetent and manipulative senior management team who act like school children rather than professional employees and are the main reason why turnover in the retail team is so high in the London office. If you are reading this because you are considering a job here ask about the level of turnover they have experienced and why so many job openings are available in the retail team in London lately. The senior management team is lead by young people who have little experience managing people, leading and growing a collaborative and happy team. They encourage politics and gossiping, never admit to failures or mistakes and turn on their team instead and when constructive feedback is provided, they don't use it to honestly better their leadership skills or help drive more efficiency and productivity for the sake of company success, it is used to make them aware of which areas they need to get better at covering their tracks on. I could go on and on but you get the picture.

Explore other reviews about LTK

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is very welcoming and encouraging. Great benefits. Flexible schedule.

Cons

Don’t have any cons right now.

2.0
20 May 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Used to be a really cool place with innovative, forward-thinking people everywhere. (A lot of the pros are "used" to be"] - There's room to get to know the people you're working with - Good brand recognition - Sometimes people have good ideas you can run with

Cons

Everything about the company now vs. 2-3 years ago is different and in a bad way. Everything is so very disjointed. Decisions are reactive and completely not thought through - they're also being made by tech bros who are simply not the target audience of this brand. They are out of touch and it's ripped the passion and potential right out of the business. Everyone feels like glorified taskhorses. No legit appreciation is given to anyone. All the things that used to make LTK great are no longer and, sadly, that probably means that ShopMy will absolutely run them into the ground. So much potential here which has been disappointing to watch disappear. Senior leadership ahs absolutely no idea what they are doing and they keep throwing things at the wall.

See reviews by: Helpful|Rating|Date|All