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Liberty Mutual Insurance

Engaged employer

Terrible Leadership, Dying Company - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
21 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The rank-and-file people are fantastic but are stifled and unable to shine due to horrible leadership.

Cons

While there are many cons, at the top of the list is shockingly poor leadership. From the CEO to the "L1s, L2s and L3s", they are all people who have been a Liberty a long time and value one thing - telling people what to do and having it be done without regard to thought, common sense or strategy. Senior leaders see themselves as elite, and untouchable and have utterly no concept of what the real employee experience is like - nor do they care. The company is in a constant state of reorganization and it's getting worse by the day. Most of the time spent at work is spent figuring out how to work and it's completely inane. Liberty has some of the most unhappy people I've ever encountered and it's prevalent in most areas of the company. But leaders just keep behaving in their awful, pacesetting way so nothing will change.

Explore other reviews about Liberty Mutual Insurance

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I like that we get to use a lot of cutting edge tools.

Cons

The job title does not match what you do day to day.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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