Duel fuel meter engineer - Duel Fuel Meter Engineer M Group Employee Review

3.0
14 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Supportive supervisor and continued support from mentors. Great team spirit. Helpful technical department and approachable scheduling team. Plenty of overtime.

Cons

Paternity leave policy needs looking at my paternity leave was refused but when I've looked into it the information for which my leave was refused it relates to dates served under the section of maternity leave. Which is clearly different. Also I was promised London weighting salary. I checked this with the onboarding/recruiting person in the interview process. Which was confirmed I would get even though I was just outside of m25. However the London weighting salary has not been honoured.

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M Group Response
7mo
Thank you so much for taking the time to share your feedback-we really appreciate your openness and the detail you’ve provided. It’s fantastic to hear that you feel supported by your supervisor and mentors, and that the team spirit and collaboration across departments have made a positive impact on your experience. We’re also glad to hear that the technical and scheduling teams have been approachable and helpful, that’s something we really value. We’re sorry to hear about the concerns you’ve raised regarding paternity leave and London weighting. These are important issues, and we understand how frustrating it must be when expectations aren’t met, especially when they relate to personal circumstances and commitments. We take this kind of feedback very seriously and will ensure it’s shared with the relevant teams to review the policies and communication around these areas. Please feel free to email me at rachel.robinson@mgroupltd.com with further detail, and I'll ensure your query is escalated. Your experience highlights the importance of clarity and consistency in how we support our people, and we’re committed to improving in this space. Thank you again for your thoughtful feedback-it’s insights like yours that help us continue to grow and do better.

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