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Marriott International

Engaged employer

Better than some - Reservations Agent Marriott International Employee Review

2.0
23 Aug 2008
Recommend
CEO approval
Business outlook

Pros

They are very flexible with your need for time off. Their attendance policy is very useful, once you learn how to work with the rules. The benefits are awesome, expensive, but awesome.

Cons

There is very little opportunity for promotion. You are stuck on the floor, unless you are a mindless and uneducated worker bee. There was also very little communication from upper management. The employees come in three categories, those that are there for a short time, uneducated people who are there because they can't get anything better, and college students. If you are a college student, don't expect a promotion. Also, very few people actually get to the hotel they want, if they get to a hotel at all. If you want to be at a hotel, you are better off to start there. Once you get to a certain pay you will not likely to get them to pay that at a hotel.

Explore other reviews about Marriott International

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Quite flexible work, good money. You still get the benefits.

Cons

Quite disposable. Less pay compared the work

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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