3.0
1 Apr 2024
Current employee, more than 3 years
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
New owners have a great retail background and are bringing us back to original culture. Great product offered for educational learning and fun at the same time. Lots of events to make in store shopping more appealing
Cons
Communication with some upper management is incredibly low which makes every day operations a struggle. With the new ownership, about half of head office jobs were let go so there’s a lot of people wearing a lot of hats and it’s getting exhausting. Still no gift cards offered so retail side of employees get berated on a daily basis from the public with no support from anyone else other than to offer an email address for them to let their frustrations out on even more